8X8’s Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions include integrated calls, messaging, and contact center on one cloud platform, public switched telephone network (PTSN) replacement in 50 countries and territories, and eXperience Communications as a Service (XCaaS) and Voice for Microsoft Teams. 8×8’s fully featured solutions provide:
Company-wide Collaboration
AI-powered employee and customer workflows
Tailored experience for everyone
Single directory with real-time presence
Unified administration
One administration interface
Mix and match users
Single deployment for contact center and employee communications
Single integration framework
50+ business productivity and CRM integrations
Deep Microsoft Teams integration for employees and contact center agents
Cross-platform AI & analytics
Real-time organization-wide reporting
Recording, coaching, and speech analytics
AI-powered insights
Single Point of Accountability
99.9% uptime SLA
HIPAA, PCI DSS, FISMA, NIST Compliant
24/7, 365 support
Award-Winning White Glove Service
Eliminate Finger Pointing Between Providers
Largest Available Coverage
Reliable and Diversified Network
Free Advanced IP Desk Phones
Escalation List Up to Our CEO
Managed Connectivity
Cloud Business Phone System
Voice & Data Services
Cloud Contact Center
Management Team
Company Overview
Network Partners
What Customers Say
Careers
Contact Us
Legal Notices
Pricavy Policy
Service Terms
News
Corporate Headquarters
600 Cleveland Street, Suite 226
Clearwater, FL 33755
General Inquiries:
+1 888-389-2899 or sales@airespring.com
Wholesale:
+1 866-637-4821
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