{"id":23365255,"date":"2023-07-31T05:22:48","date_gmt":"2023-07-31T05:22:48","guid":{"rendered":"https:\/\/airespring.com\/stagin-v2\/?page_id=23365255"},"modified":"2023-12-08T19:34:22","modified_gmt":"2023-12-08T19:34:22","slug":"ccaas","status":"publish","type":"page","link":"https:\/\/airespring.com\/stagin-v2\/ccaas\/","title":{"rendered":"CCaaS"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;Home Hero Section&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;116deg&#8221; background_color_gradient_stops=&#8221;#ffffff 8%|rgba(41,196,169,0) 40%&#8221; background_image=&#8221;https:\/\/airespring.com\/stagin-v2\/wp-content\/uploads\/2023\/09\/CCAAS-page_Header-banner.jpg&#8221; background_blend=&#8221;overlay&#8221; custom_padding=&#8221;65px||65px||true|false&#8221; custom_padding_tablet=&#8221;155px||155px||true|false&#8221; 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_builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Open Sans|700|||||||&#8221; header_2_text_color=&#8221;#0a5489&#8243; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.4em&#8221; max_width=&#8221;950px&#8221; custom_margin=&#8221;||-13px||false|false&#8221; custom_padding=&#8221;|0px|||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: left;\">CCaaS By<\/h2>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/airespring.com\/stagin-v2\/wp-content\/uploads\/2023\/07\/8x8_Logo_2400x2400_2x.jpg&#8221; disabled_on=&#8221;off|off|on&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;85px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;227deg&#8221; background_color_gradient_stops=&#8221;#0a5489 0%|#3389ca 100%&#8221; max_width=&#8221;1400px&#8221; module_alignment=&#8221;left&#8221; custom_padding=&#8221;|||250px|false|false&#8221; custom_padding_tablet=&#8221;|||30px|false|false&#8221; custom_padding_phone=&#8221;|10px||20px|false|false&#8221; border_radii=&#8221;off||50px|50px|&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;40px&#8221; custom_margin=&#8221;||15px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: left;\">Communicate and Collaborate While Staying Connected<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.5em&#8221; custom_padding=&#8221;|250px|||false|false&#8221; custom_padding_tablet=&#8221;|10px|||false|false&#8221; custom_padding_phone=&#8221;|10px|||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>8&#215;8 Contact Center is a comprehensive, reliable, and secure solution that helps enterprises communicate and collaborate. Backed by a 99% SLA across contact center and business communications, the solution maintains quality of service (QoS), so you can run operations without interruption.<\/p>\n<p>Built on the 8&#215;8 eXperience Communications as a Service (XCaaS), platform, AireSpring\u2019s solution offers integrated calls, messaging, and contact center on one cloud platform, public switched telephone network (PTSN) replacement in 50 countries and territories, and Voice for Microsoft Teams.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#E9F0F9&#8243; custom_padding=&#8221;||90px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1400px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans|700|||||||&#8221; text_text_color=&#8221;#0A5489&#8243; text_font_size=&#8221;35px&#8221; custom_margin=&#8221;||15px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: left;\">Features<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1400px&#8221; custom_margin=&#8221;||20px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; 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locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;18px&#8221; max_width=&#8221;600px&#8221; custom_margin=&#8221;||25px|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\">Allows agents to work from anywhere<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; transform_translate_linked=&#8221;off&#8221; custom_padding=&#8221;35px|35px|35px|35px|true|true&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; box_shadow_style=&#8221;preset2&#8243; box_shadow_color=&#8221;rgba(0,0,0,0.19)&#8221; global_colors_info=&#8221;{}&#8221; transform_styles__hover_enabled=&#8221;on|desktop&#8221; 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text_font=&#8221;Open Sans||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;18px&#8221; max_width=&#8221;600px&#8221; custom_margin=&#8221;||25px|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\">Analytics identify areas of opportunity and improvement<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; transform_translate_linked=&#8221;off&#8221; custom_padding=&#8221;35px|35px|35px|35px|true|true&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; box_shadow_style=&#8221;preset2&#8243; box_shadow_color=&#8221;rgba(0,0,0,0.19)&#8221; global_colors_info=&#8221;{}&#8221; transform_styles__hover_enabled=&#8221;on|desktop&#8221; transform_scale__hover=&#8221;103%|103%&#8221; transform_scale__hover_enabled=&#8221;on|desktop&#8221; transform_translate__hover=&#8221;0px|-10px&#8221; 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desc_text=&#8221;<\/p>\n<p style=%22text-align: center;%22>Provides company-wide private chat, presence detection, softphones, web conferencing, video, and Apple and Android mobile apps to improve collaboration on any device, anywhere.<\/p>\n<p>&#8221; img_width=&#8221;20%&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_padding=&#8221;20px|20px|20px|20px|true|true&#8221; global_colors_info=&#8221;{}&#8221;][\/dipi_carousel_child][dipi_carousel_child label=&#8221;benefit 4&#8243; img_src=&#8221;https:\/\/airespring.com\/stagin-v2\/wp-content\/uploads\/2023\/08\/200x200px_CcaaS_Benefits_Icons_Teams-Salesforce-and-More.png&#8221; desc_text=&#8221;<\/p>\n<p style=%22text-align: center;%22>Integrates with popular business solutions such as Teams, Salesforce, Zendesk, and NetSuite<\/p>\n<p>&#8221; img_width=&#8221;20%&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; 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To learn more<\/div>\n<div>about this solution, download our data sheet.<\/div>\n<p>[\/et_pb_text][dipi_button_grid flex_direction=&#8221;row&#8221; justify_content=&#8221;flex-start&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][dipi_button_grid_child button_text=&#8221;Download the Datasheet&#8221; button_link=&#8221;https:\/\/www.agentstar.net\/docs\/Marketing\/DataSheets\/8x8_Contact_Center%20.pdf&#8221; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; text_style_font=&#8221;Open Sans|800|||||||&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;20px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#f37121&#8243; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;5px&#8221; button_font=&#8221;Open Sans|700|||||||&#8221; button_use_icon=&#8221;on&#8221; button_icon=&#8221;&#x24;||divi||400&#8243; button_on_hover=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/dipi_button_grid_child][\/dipi_button_grid][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CCaaS ByCCaaS ByCommunicate and Collaborate While Staying Connected8x8 Contact Center is a comprehensive, reliable, and secure solution that helps enterprises communicate and collaborate. 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