{"id":24647684,"date":"2016-10-05T15:48:59","date_gmt":"2016-10-05T15:48:59","guid":{"rendered":"https:\/\/airespring.com\/stagin-v2\/?p=24647684"},"modified":"2023-10-26T15:49:19","modified_gmt":"2023-10-26T15:49:19","slug":"why-youre-not-getting-the-quality-of-service-qos-you-paid-for-with-your-hosted-pbx-provider","status":"publish","type":"post","link":"https:\/\/airespring.com\/stagin-v2\/why-youre-not-getting-the-quality-of-service-qos-you-paid-for-with-your-hosted-pbx-provider\/","title":{"rendered":"Why You\u2019re Not Getting the Quality of Service (QoS) You Paid For With Your Hosted PBX Provider"},"content":{"rendered":"<p>Did you know that PRI lines ensure better quality voice connections than VoIP? That\u2019s right\u2014the technology that almost everyone now uses does not actually provide better quality service. It\u2019s not because VoIP is a bad technology\u2014it\u2019s cheaper, easier to set up, and more scalable. It just has one, big weakness.It runs over the public Internet.<br \/>\nAs we all know, the public internet can be a little less than reliable. Even with a strong connection, there is always a finite amount of data that a circuit can carry. And when your voice packets are competing with your data packets, you\u2019re going to experience lag\u00a0<em>somewhere<\/em>\u00a0on the circuit. While most businesses can endure waiting for data to load, they cannot endure jitter, latency, or a dropped call with an important client or partner.<br \/>\nWhile many carriers say they provide QoS, that doesn\u2019t actually mean you are getting the quality voice connection that QoS is supposed to ensure. This is because carriers do not often control the entire network that your calls travel on. At some point, your calls will pass through a carrier where QoS may or may not be activated. And even if your provider has QoS activated on their end, there is no guarantee that it will be working on all ends of the network.<br \/>\nIf you try and call your VoIP provider to complain, they will likely throw up their hands and point the finger at your ISP. Sure, it might not have been their fault. But that doesn\u2019t help you, does it?<br \/>\nAireSpring works to control this problem by providing Quality of Service (QoS) via their managed connectivity option. AireSpring\u2019s fully managed, end-to-end connectivity ensures that voice traffic will always take priority over data traffic when the two are in competition. That way, your data packet download may lag a bit, but your calls will be crisp and clear. So when you go to purchase your new VoIP phone system, make sure you ask the VoIP provider if they fully manage the network and provide\u00a0<em>end\u00a0<\/em>to\u00a0<em>end\u00a0<\/em>Quality of Service. That means they make sure you have actual Quality of Service from point A all the way to point B,\u00a0<u>no matter how many carriers the call passes through.<\/u><br \/>\nOnly then will you be receiving actual QoS, and you will be getting exactly what you paid for.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Did you know that PRI lines ensure better quality voice connections than VoIP? That\u2019s right\u2014the technology that almost everyone now uses does not actually provide better quality service. It\u2019s not because VoIP is a bad technology\u2014it\u2019s cheaper, easier to set up, and more scalable. It just has one, big weakness.It runs over the public Internet. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[27],"tags":[],"class_list":["post-24647684","post","type-post","status-publish","format-standard","hentry","category-blog-posts"],"_links":{"self":[{"href":"https:\/\/airespring.com\/stagin-v2\/wp-json\/wp\/v2\/posts\/24647684","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/airespring.com\/stagin-v2\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/airespring.com\/stagin-v2\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/airespring.com\/stagin-v2\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/airespring.com\/stagin-v2\/wp-json\/wp\/v2\/comments?post=24647684"}],"version-history":[{"count":1,"href":"https:\/\/airespring.com\/stagin-v2\/wp-json\/wp\/v2\/posts\/24647684\/revisions"}],"predecessor-version":[{"id":24647685,"href":"https:\/\/airespring.com\/stagin-v2\/wp-json\/wp\/v2\/posts\/24647684\/revisions\/24647685"}],"wp:attachment":[{"href":"https:\/\/airespring.com\/stagin-v2\/wp-json\/wp\/v2\/media?parent=24647684"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/airespring.com\/stagin-v2\/wp-json\/wp\/v2\/categories?post=24647684"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/airespring.com\/stagin-v2\/wp-json\/wp\/v2\/tags?post=24647684"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}