AireSpring Announces Microsoft Teams Direct Routing Solution
Microsoft Teams Direct Routing from AireSpring offers expanded features and lower costs for Teams users.
CLEARWATER, FL- JUNE 19th, 2023 – AireSpring, a leading Managed Services Provider and Next Generation Aggregator specializing in Managed IT, Network Services and Unified Communications, is pleased to announce the release of a comprehensive Microsoft Teams Direct Routing solution on its award-winning IP voice network, which processes six billion calls per month. AireSpring’s Microsoft Teams Direct Routing solution leverages its nationwide SIP Trunking network to enable companies to make and receive calls to and from the Public Switched Telephone Network (PSTN) directly from the Teams app–all while reducing costs and gaining features not available with the Microsoft Calling Plan.
AireSpring’s Direct Routing solution is powered by a Microsoft Teams certified session border controller (SBC) and integrates seamlessly with the Microsoft Phone System to enable calling functionality natively in the Teams application. AireSpring provides a flexible and customizable solution for integrating external calling capabilities with Microsoft Teams.
In addition to plans for both domestic and international calls, Microsoft Teams Direct Routing from AireSpring offers an expanded feature set compared to Microsoft Calling Plans, including:
- 24/7/365 toll-free number for personalized service and support
- Widest list of local direct inward dialing numbers (DIDs) and toll-free numbers (TFNs) for the US and Canada.
- Direct Termination Overflow (DTO) feature which automatically routes incoming calls during outages to another designated number or cell phone
- Multiple Virtual Numbers and Outbound Caller IDs for over 70 countries per Teams user, whereas only one number can be assigned per Teams seat with Microsoft Calling Plans.
- AireCare Customer Portal where customers can re-route calls to another number, including a cell phone, in real-time
“AireSpring prides itself on being a leader in the channel, offering our partners and customers cutting-edge solutions coupled with outstanding personalized service and support,” said AireSpring CEO Avi Lonstein. “By leveraging our nationwide SIP Trunking and award-winning IP voice network, we enable companies to make and receive calls to and from the PSTN directly from the Teams app, all while reducing costs and gaining access to an expanded feature set not available with the Microsoft Calling Plan.”
Founded in 2001, privately held and debt-free AireSpring is an award-winning global managed services provider and next-generation aggregator specializing in Managed IT, Network Services, and Unified Communications, serving thousands of businesses worldwide. AireSpring provides fully managed and connected end-to-end, next-generation solutions and high-touch customer service to multi-location enterprise customers. Services include Global Managed SD-WAN and SASE, Managed Security, Unified Communications, SIP Trunking, and Global Business Internet. AireSpring offers its solutions through a diversified network of channel partners that includes distributors, master agents, managed service providers (MSPs), and value-added resellers (VARs).
As part of its fully managed solution, AireSpring provides access to hundreds of carriers and cable companies in the US and around the globe, delivering a seamless single-source solution with one bill and one point of contact for AireSpring partners and their customers.
AireSpring has received numerous industry awards for “Excellence in Customer Service,” “Next-Gen Solution Provider,” “Top Midmarket Vendor Executive,” “UCaaS and SD-WAN Product of the Year,” “Best Telecom Deal,” “Best in Show,” and “Top Channel Program.” For more information, or to become an AireSpring partner, please visit www.airespring.com or contact us at 888-389-2899.