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      Microsoft Teams Direct Routing

      You are here: Microsoft Teams Direct Routing

      Microsoft Teams Direct Routing from AireSpring

      Lower costs and get access to more features than the Microsoft Calling Plan

      Microsoft Teams Direct Routing from AireSpring is a flexible and customizable solution for integrating external calling capabilities with Microsoft Teams. It leverages its nationwide SIP Trunking network to enable companies to make calls via the Public Switched Telephone Network (PSTN) directly from the Teams app–all while reducing costs and gaining features not available with the Microsoft Calling Plan.

      Powered by a Microsoft Teams certified session border controller (SBC), the solution integrates seamlessly with the Microsoft Phone System to enable calling functionality natively in the Teams application.


      In addition to plans for both domestic and international calls, Microsoft Teams Direct Routing from AireSpring offers an expanded feature set compared to Microsoft Calling Plans, including:

      Key Features

      AireSpring Direct Routing

      Microsoft Calling Plans

      Technical support and customer service

      Live 24/7/365 toll-free number for personalized service and support

      Online only

      Average time to answer calls

      45 seconds

      Online Only

      Personalized Project Management
      for LNP (number porting)


      Not Available

      Telecom expertise

      20+ years as a global telecom

      Software Provider

      24/7 Portal where customers can
      re-route calls to another number,
      including a cell phone, in real-time


      Not Available

      Direct Termination Overflow (DTO)
      to automatically reroute calls
      during outages


      Not Available

      US & international virtual number
      availability, 70+ countries


      One number per user

      Multiple DIDs per user


      One number per user

      For more information, please contact AireSpring at 888-389-2899 or email


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