What Our Customers Say
Customized, Best-of-Breed Solutions with Personalized Service and Support
For over two decades, AireSpring has provided reliable, end-to-end, 24/7/365 service and support to our customers. Our dedicated team of experts resolve issues quickly and always have you, our customer, top of mind. Hear what some of our valued customers have to say about their experience with AireSpring Team Members who are The AireSpring Advantage.
Pacific Cheese
Justin Gottfried, Senior System Administrator
www.pacificcheese.com
“This was the first ticket we have had to open since switching from AT&T. I will never go back now. Opening a ticket was quick and simple, the techs are fantastic and just ran with it. I never had to get involved after opening the ticket, it was just resolved by the morning. Great service!”
Med USA
www.medusabill.com
“When we moved offices, it only took one notification to AireSpring. AireSpring was proactive in getting information for the move and very accommodating.”
Ascent Management Inc./Medical Business Administration
Dale W. Simpson, Project Coordinator
www.ascentmmi.com
“I cannot express enough how glad I am that AireSpring was introduced to our company. They provide the kind of customer service I have been wanting for a long time. I can say with conviction that AireSpring has provided our company with the best customer service ever received!…I would challenge anyone to find a better long distance service provider.”
Dimension Development Company
Rob Shelton
www.dimdev.com
“This was the first ticket we have had to open since switching from AT&T. I will never go back now. Opening a ticket was quick and simple, the techs are fantastic and just ran with it. I never had to get involved after opening the ticket, it was just resolved by the morning. Great service!”
Builders Fence Company, Inc.
John Eichenlaub COO Builders Fence Company, Inc.
www.buildersfence.com
“Thank you. I know you work outside the box for us. I really appreciate it.”
Stantec Consulting Services, Inc.
Mike Ward, Network Administrator
www.stantec.com
“I wanted to send a quick note to thank you all (Christina M., Craig R., Kristin L.) for making this happen so quickly. Four weeks from order to install is commendable. I truly appreciate the effort that you all made to make this happen. Many thanks.”
Xylem Water Solutions, Inc.
Charles Miller, America’s Voice at Xylem
www.xylem.com
“Yousra M. and Eric S., thank you both for always taking care of my account needs. When my company puts unforeseen demands on me I feel confident getting the required results knowing you’re my support team. Eric stepped in on his day off…I look forward to continued business with my account team and your company.”
Hunter Buildings
John Erick Cintron Hunter Buildings
www.hunterbuildings.com
“Amy, I want to thank you and your team for assisting me in today’s issues…I want you to know that Doug L. and Jesus A. are excellent troubleshooters and keep their calm no matter what. I appreciate folks like that and they are the ones that really put value into AireSpring. The same is true of you, Amy…It shows we are not just a source of income to AireSpring, but you understand how important these services are for us.”
U.S. Venture, Inc.
Drew F. Weisse, Network Administrator
www.usventure.com
“After 13 years in the data networking field I was truly impressed with the commitment and dedication to success from the account management team, the install coordination team, and post install on-going support for direct internet access (DIA) connection via AireSpring. From initially being a new customer and the needed paperwork required for that to ordering the needed DIA connections, it was 6 1/2 weeks MAX. The company I work for now has great working DIA service thru through AireSpring. There was weekly contact throughout the whole process and all at AireSpring were there on install to go-live day. Truly a positive rewarding experience and I would recommend AireSpring DIA services.”
Strickland Companies
Stacy Taylor, Customer Care Specialist
“Bill S. was exceptional. He called back to make sure in detail of what was happening and stayed in touch after the initial call by email to make sure no more issues were going on and actually told us what he saw. I appreciate that so much. Thank you.”
Advance Central Services
Peter Barash Sr. Manager, Enterprise Operations
www.advancelocal.com
“I just want to extend my thanks to Joseph Q. and the AireSpring team. Your prompt, thorough and professional response in resolving this issue is greatly appreciated.”
Sunny Border Nurseries, Inc.
Carol Anthony, Controller
www.sunnyborder.com
“What a pleasant surprise I had when I needed to contact AireSpring for customer service. In just a few minutes, my transactions were completed and best of all, I found someone who really understood the importance of taking the time to be sure I was satisfied with my AireSpring experience…. AireSpring’s customer service team really showed me what “Customer Service” means…it’s what they do, and they do it very well!”
Pawn South, Inc.
Houston Barne, Operations Director
“Ernest K. was very helpful and knowledgeable. Ernie resolved my issue within a matter of seconds. Great support coming from him. I feel confident in reaching out to him for further assistance knowing he will be able to resolve any trouble I may be having.”
Sun Logistics
Joseph Colameo, Sun Logistics
www.sunlogistics.com
“I have to acknowledge…one of your excellent employees, Mike S…I’ve been in the technical field for 25 years and haven’t come in contact with many salesmen that have his knowledge. He was very detailed and a pleasure to deal with. Most importantly, every time I’ve called him he answered or called me back within 15 minutes. Such service builds great working relationships…Because of Mike I will be bringing all of our internet and voice needs to AireSpring.”
Compliance Solutions, Inc.
Ron Shelton, CSI University
www.csilongwood.com
“I just wanted to drop you a quick line to compliment AireSpring’s team in the design, activation and training for our new HPBX. The most important aspect for me was the responsiveness and flexibility of your team. Your team adjusted schedules to meet our needs, not theirs. It is a testament to their training and leadership and I wanted you to know how much that is appreciated from a customer’s viewpoint. Gian R. and Grace C. were always available to answer questions, correct configs and adjust to our needs. Many of our employees commented on how well the training was presented by Mindy F. and how knowledgeable she was. I want to extend a sincere appreciation to them for a job well done.”
