User Guides

8×8 – User Guides

8x8 Poly IP Phone List

Use this quick reference guide to understand 8×8 IP Phone products.

8x8 Work Voicemail Quick Reference Guide

Use this quick reference guide to understand 8×8 voicemail access.

8x8 Work Team Messaging Quick User Guide

Use this quick reference guide to understand 8×8 user messaging.

8x8 Work for Mobile Quick User Guide

Use this quick reference guide to understand 8×8 Work for Mobile.

8x8 Meet Quick User Guide

Use this quick reference guide to understand 8×8 Meet.

8x8 Generic Guide for Desk Phones

Use this quick reference guide to understand the dial pad shortcuts and key phone features supported by 8×8.

8x8 Desktop Quick User Guide

Use this quick reference guide to understand 8×8 Work for Desktop.

8x8 Barge Monitor Whisper Quick Reference Guide

Use this quick reference guide to understand the Barge, Monitor, Whisper features supported by 8×8.

AireCare – User Guides

AireCare Customer Portal QuickStart Guide-POSTPAID

AireSpring provides an illustrated, concise guide to familiarize users with key functions of the AireCare Customer Portal, for Postpaid customers.

AireCare Additional Advantages - PREPAID

AireCare Additional Advantages - POSTPAID

AireCare Customer Portal QuickStart Guide-PREPAID

AireSpring provides an illustrated, concise guide to familiarize users with key functions of the AireCare Customer Portal, for Prepaid customers.

AirePBX – User Guides

AirePBX Advanced Call Reporting Guide

This handy guide explains the advanced call reporting features for AirePBX.

AirePBX Call Center User Guide

This thorough guide shows Business Group Administrators and others how to use key features for Multi-Line Hunt Groups

AirePBX CommPortal User Guide

This detailed, practical manual walks you through the functions of AirePBX CommPortal, a web interface that allows you to manage calls and call services using a browser.

AirePBX Feature Guide

This important guide lists all the amazing features available to you with AirePBX for a complete overview. Find details about the functions included with each feature.

AirePBX Quick Start Guide

This guide explains the basic features of the AirePBX Cloud Phone System.

AirePBX Voice Mail Guide

Quick Reference Guide- Get up to speed quickly on using the AirePBX Voice Mail system with this easy to follow guide.

AirePBX Premium Attendant Guide

This AirePBX Premium Attendant Guide Quick Start offers an easy step-by-step guide for initial set-up.

Hosted PBX Administrator Guide

This guide explains the basic features of the Hosted PBX phone system.

AireFax – User Guides

AireFAX Email Access Guide for AirePBX Enterprise

This step-by-step guide leads AirePBX Enterprise users smoothly through the easy process for sending and receiving an AireFAX by email. Each page provides clear illustrations taken from the actual program

AireFAX User Guide for Portal and Email Access (Stand-Alone Package

This clear, step-by-step, illustrated User Guide leads you through the two options for accessing and using the AireFAX function. Click on the 1st icon to send an aireFAX through the Web Portal User Interface, or the 2nd icon to send an aireFAX by Email.

AireNMS NetWork Monitoring System – User Guides

AireNMS Overview and Navigation Guide

This thorough guide helps users of AireNMS portal to monitor network devices and perform analysis of key network elements.

Call Recording – User Guides

AireSpring Automatic Call Recording Portal User Guide

Get clear, easy steps to access the Portal and make the most of your Automatic Call Recording features and options.

Ethernet Service Installation – User Guides

Ethernet Service Installation Guide

This guide provides the information you need to quickly get started Ethernet Service Installation.

eSignature User Guide

Grandstream – User Guides

Grandstream HT812/HT814 Analog Telephone Adaptors User Guide

This handy guide explains the basic features of the Grandstream HT812/HT814 product.

MaX Meeting & MaX UC – User Guides

MaX UC SMS Features Guide

Use this guide to understand MaX UC’s SMS features.

MaX UC Mobile Quick Start Guide

This guide explains the basic features for the MaX UC Mobile Communicator.

MaX Meeting Desktop Quick Start Guide

This handy guide explains the basic features for using your MaX Meeting Desktop version.

MaX Meeting Mobile Quick Start Guide

This handy guide explains the basic features for using your MaX Meeting Mobile version.

MaX Meeting Webinar User Guide

Find easy, clear steps for using these two additional features to enhance conferencing and collaboration.

MaX UC Desktop Quick Start Guide

This guide explains the basic features for the MaX UC Desktop Communicator.

Poly – User Guides

Poly Trio 8300 End User Guide

This guide will help you get up and running with your new desk phone as soon as possible. It tells you how to use your phone and the more commonly used features.

Polycom VVX 250, 350, 450 Quick Tips

A handy Quick Start Guide for Polycom VVX 250, 350 and 450 business IP phones, with concise, clear steps for quickly learning to use these phones.

Polycom VVX 500 600 User Guide

Use this guide to set up and start using your Polycom VVX 500 600 Series IP Phones.

Polycom VVX 400 410 User Guide

Use this guide to set up and start using your Polycom VVX 400 Series IP Phones.

Polycom VVX 300 310 User Guide

Use this guide to set up and start using your Polycom VVX 300 Series IP Phones.

Polycom IP Phones VVX 300 and 400 Series

Download and print out this handy Polycom VVX 300 and 400 Series User Guide card, to quickly find and use important functions.

Polycom VVX D230 User Guide

Use this guide to set up and start using your Polycom VVX D230 Cordless IP Phone.

Polycom 300 Series Quick Start Guide

Use this guide to set up and start using your Polycom 300 Series IP Phones.

Yealink Phones – User Guides

Yealink T54W BG Admin Guide.

This thorough guide shows how the Yealink T54W phone works.

Yealink T54W End User Guide

Use this quick reference guide to understand your Yealink T54W phone

Yealink T46U End User Guide

Use this guide to set up and start using your Yealink T46U phone.

Yealink T46U Gigabit IP Phone - Quick Start Guide

Use this quick start guide to set up and start using your Yealink T46U Gigabit IP phone.

Yealink SIP T54W Phone Quick Start Guide

Use this handy guide to set up and start using your Yealink SIP T54W phone.

Yealink T57W BG Admin Guide

Use this guide to set up and start using your Yealink T57W phone.

Yealink SIP T57W Quick Start Guide

Use this guide to set up and start using your Yealink T57W phone.

Yealink SIP-T46U BG Admin Guide

Use this guide to set up and start using your Yealink T46U phone.

Yealink W56H Quick Start Guide

This handy guide explains the features of the Yealink W56H wireless phone.

Yealink W60B BG Admin Guide

Use this guide to set up and start using your Yealink W60B phone.

Yealink W60B End User Guide

Use this guide to set up and start using your Yealink W60B phone.

Yealink W70B BG Admin Guide

Use this handy reference guide to get started with your Yealink W70B phone.

Yealink W70B End User Guide

Use this quick reference guide to understand your Yealink W70B phone.

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Steve Pasmanik

SENIOR VP OF SERVICE DELIVERY
Steve Pasmanik is a highly accomplished, forward-looking business professional with a progressive and diverse background encompassing Operations, Sales, Strategy Development, Marketing, Customer Care, and Product Management. He currently leads AireSpring’s Service Delivery and Service Assurance teams. Prior to joining AireSpring, Steve enjoyed a wide-ranging career with AT&T where he held various management leadership positions. Steve served as Assistant Vice President for AT&T’s Partner Solutions Team where he led their multi-billion-dollar service management organization across the Alliance, ACC, AT&T Partner Solutions and Wholesale division in support of AT&T’s post-sale indirect organization. Previously, Steve served as the Assistant Vice President for AT&T’s Centralized Sales Operations Team for Global Business Solutions. Steve also led the governance and operational management for the 6,000+ employee sales organization overseeing sales operations for $40B+ of annualized revenue. Prior to this assignment, Steve led AT&T’s Premier Client Groups Sales Operations and Channel Marketing, AT&T’s Select Sales Performance and Effectiveness Organization.

Mike Chase

SENIOR VP OF SOLUTIONS ENGINEERING
Mike Chase serves on AireSpring’s executive team in the role of Senior VP of Solutions Engineering. He is a telecom veteran with deep expertise in advanced SD-WAN networking and related technologies. Mike leads AireSpring’s Solutions Engineering team which serves as a full-service network engineering resource to our channel partners and their enterprise clients. Mike brings experience across a vast portfolio of other telecom/VoIP, networking, datacenter and cloud services enterprises. He has over 25 years of experience designing complex datacenters worldwide during his work with such firms as Wells Fargo Bank, IBM, Mobil Oil Corporation, Union Oil, LA Cellular, Capitol Records, Equant, AT&T, Broadcom, Experian, tamCloud, dinCloud and others. In addition, Mike, also known as Dr. Cloud, is a published author of many online magazine articles, columns and blogs. He holds 20+ industry certifications, such as the prestigious Cisco Certified Internetwork Expert (CCIE# 7226), Linux LPIC3, VMware Certified Professional (VCP #26676) and others, along with a Juris Doctor (J.D.) degree in law from California Southern University. He previously co-founded and was former CTO of several cloud ventures, including one of the first Cloud Service Providers (CSP) to offer hosted virtual desktops worldwide.

Ellen Cahill

SENIOR VP MARKETING

Ellen Cahill is a strategic marketing expert with more than 20 years of proven results in the technology and software industry. She has served as Vice President of Marketing for Natural MD Search, VP of Product Marketing for IT Security provider Beyond Trust, and VP of Marketing for mobile solutions provider Thinque. Ellen is accomplished in relaunching acquired companies under new corporate brands to accelerate revenue and integrating products lines into existing product portfolios. She is recognized as a highly savvy marketing guru with specialties including Software-as-a-Service (SaaS), cloud computing, enterprise software, product marketing, lead generation and social media.

Rod Rummelsburg

GENERAL COUNSEL

Rod Rummelsburg brings extensive experience in intellectual property, corporate and commercial Law, litigation and alternative dispute resolution to AireSpring including over 15 years of managing the transactional, litigation, negotiation and IP/patent needs of several domestic and international telecommunications and Internet companies.   Mr. Rummelsburg has represented both plaintiffs and defendants in multimillion dollar litigation matters in California, numerous state and federal courts and various appellate courts including the Ninth Circuit Court of Appeal.  As in-house counsel at American Tower Corp. (NYSE: AMT), formerly Interpacket Networks, Inc., Mr. Rummelsburg managed telecommunications, regulatory, and legal issues for subsidiaries and customers in approximately 125 countries.  Additionally, Mr. Rummelsburg has negotiated and structured telecommunication deals with numerous foreign government-owned utility companies.  Mr. Rummelsburg is admitted to practice law in all federal and state courts in California and is a registered patent attorney with the United States Patent and Trademark Office.   Mr. Rummelsburg has a comprehensive understanding of all phases of software development, having worked for many years at the Jet Propulsion Laboratory, TRW and Hughes Aircraft designing and developing software communications and information systems.  After earning a BA from UCLA, Mr. Rummelsburg graduated with honors from Loyola Marymount University, Los Angeles, CA with a MS in Computer Science and earned a J.D. degree with honors from Loyola Law School, Los Angeles, CA.