AireSpring Wins 2024 Unified Communications Excellence Award for Fourth Consecutive Year
Global Managed Services Provider Recognized for Transformational IT Solutions Delivered to a Leading U.S. Retailer
CLEARWATER, FL – February 13, 2025 – AireSpring, a leading global managed services provider that designs and deploys customized managed IT, connectivity, networking, security, mobility, and unified communications solutions, is proud to announce that it has been honored with the 2024 TMC Unified Communications (UC) Excellence Award. This marks the fourth consecutive year that AireSpring has received this recognition.
AireSpring earned the award for its exceptional work in modernizing the IT infrastructure of a major nationwide bookseller and e-commerce company with over 260 locations. AireSpring successfully replaced the retailer’s legacy voice and data networks, implementing a secure, high-performance solution tailored to the needs of a multi-location enterprise.
Key highlights of AireSpring’s solution include:
- Comprehensive IT Management: AireSpring’s AI-powered AIreCONTROL IT service management platform which provides 360 degrees of complete visibility and control, unifying every process, device, circuit, and data point into a single pane of glass view, including the AIreMONITOR 24/7 monitoring system with AIreALERT instant alerting, as well as AIrePOD Tier 3 engineering support.
- State-of-the-art Connectivity: Redesigned voice and data networks featuring broadband and multi-gigabit dedicated internet access (DIA) with 5G/4G/LTE failover.
- AirePBX: In addition to the collaboration, VoIP calling and SMS features office-based workers have come to expect, AirePBX retains features that older premise-based systems provide that are critical for customer-facing employees at retail brick-and-mortar businesses. AirePBX includes key features such as mobility, on-hold messaging and auto-attendant call management and call routing freeing up employees to focus on serving customers.
- On-site Installation: Additionally AirePBX is available with on-site installation and configuration which includes VLANS, switches, and the installation and testing of desk phones.
- Cost Savings: The retailer achieved a 35-45% reduction in phone and internet costs.
- Enhanced Security: Deployment of Fortinet Next-Generation Firewalls with integrated SD-WAN delivers advanced threat protection and secure connectivity.
These enhancements resulted in improved network reliability, reduced downtime, better customer communication, streamlined vendor management, and enhanced support for critical applications such as UCaaS, credit card processing, and e-commerce.
“AireSpring is honored to receive this recognition for our Unified Communications solutions,” said AireSpring CEO Avi Lonstein. “This award underscores our commitment to delivering tailored solutions that address the evolving needs of multi-location enterprises. By integrating advanced connectivity, security, and IT management technologies, we empower our customers with superior performance, reliability, and exceptional support.”
“Every year, I am amazed by the innovation and quality represented on the Unified Communications Excellence Award winners list. And I am so impressed with AireSpring’s commitment to addressing the real needs of the marketplace,” said TMC CEO Rich Tehrani. “It’s inspiring to see such commitment to excellence, and I look forward to seeing future innovation from AireSpring.”
About AireSpring
Founded in 2001, family owned and operated AireSpring is an award-winning global managed services provider that designs and deploys customized managed IT, connectivity, networking, security, mobility, and unified communications solutions for thousands of enterprises worldwide. AireSpring provides global multi-location enterprise customers with fully managed and connected end-to-end, next-generation solutions. It delivers a superior customer experience by combining AIreCONTROL, its proprietary AI-powered IT Service Management (ITSM) automation platform with world-class personalized support. Services include Managed Connectivity, Managed SD-WAN, SD-Branch and SASE, Cloud and Voice Communications, Global Connectivity, and Mobility solutions. AireSpring offers its solutions through a diversified network of channel partners that includes technology solutions distributors (TSDs), managed service providers (MSPs), and value-added resellers (VARs).
As part of its fully managed solution, AireSpring integrates over 200 network providers and cable companies in the US and around the globe, delivering a seamless single-source solution with one bill and one point of contact.
AireSpring has received numerous industry awards for “Excellence in Customer Service,” “Next-Gen Solution Provider,” “Visionary Spotlight Award,” Top Midmarket Vendor Executive,” “UCaaS and SD-WAN Product of the Year,” “Best Telecom Deal,” “Best in Show,” and “Top Channel Program.” For more information, or to become an AireSpring partner, please visit www.airespring.com or contact us at 888-389-2899.
Contact
Ellen Cahill
Senior VP, Marketing