AireSpring Wins Communications Solutions Product of the Year Award
Global Managed Services Provider Recognized for Microsoft Teams Direct Routing Solution
CLEARWATER, FL – July 26, 2024 – AireSpring, a leading global managed services provider that designs and deploys customized managed IT, connectivity, networking, security, mobility, and unified communications solutions, announced today that it has received the Communications Solutions Product of the Year Award by TMC. The award recognizes AireSpring for its Microsoft Teams Direct Routing solution.
AireSpring’s Microsoft Teams Direct Routing is a flexible and customizable solution for integrating external calling capabilities with Microsoft Teams. It leverages AireSpring’s owned-and-operated nationwide IP network to enable calling via the Public Switched Telephone Network (PSTN) directly from the Teams app. Powered by AireSpring’s Microsoft Teams-certified session border controllers (SBC), the solution integrates seamlessly with Microsoft’s phone system to enable calling functionality natively in the Teams application. This solution is integrated with AIreCONTROL, AireSpring’s AI-powered proprietary IT service management (ITSM) platform, with AIreMONITOR, AIreALERT, and AIreAUTOMATE for monitoring, alerting, and automated case creation and resolution combined with live personalized service and support. Other benefits of AireSpring’s Microsoft Teams Direct Routing solution include:
- Call forwarding in real-time: Easily forward numbers away from Teams in case of an outage, ensuring uninterrupted communications.
- AireSpring’s direct termination overflow (DTO) feature, which automatically reroutes calls during an outage, or if all lines are in use.
- US & international virtual numbers available in 70+ countries.
- A full suite of advanced communication features for Microsoft Teams users including DIDs, Toll-Free, e911, international calling, and directory listing.
- Customers can keep their existing numbers, get new managed broadband circuits, or get optimization of existing broadband circuits.
- One vendor, one invoice, and a single point of contact, as well as access to an escalation list up to the CEO.
“We’re honored to receive this award, which recognizes our ongoing dedication to providing fully managed solutions like Microsoft Teams Direct Routing, and the personalized service and support that sets us apart in this industry,” stated Daniel Lonstein, AireSpring President and Chief Revenue Officer. “Along with AIreCONTROL, this solution provides everything multi-location enterprises need to stay connected, even in the event of an outage, while reducing costs and accessing a full set of features not included in Microsoft’s calling plan.”
“Congratulations to AireSpring for being honored with a Communications Solutions Product of the Year Award,” said Rich Tehrani, CEO, TMC. “AireSpring’s Microsoft Teams Direct Routing solution is truly an innovative product and is amongst the best communications products and services available on the market today. I look forward to continued excellence from AireSpring in 2024 and beyond.”
About AireSpring
Founded in 2001, family owned and operated AireSpring is an award-winning global managed services provider that designs and deploys customized managed IT, connectivity, networking, security, mobility, and unified communications solutions for thousands of enterprises worldwide. AireSpring provides global multi-location enterprise customers with fully managed and connected end-to-end, next-generation solutions. It delivers a superior customer experience by combining AIreCONTROL, its proprietary AI-powered IT Service Management (ITSM) automation platform with world-class personalized support. Services include Managed Connectivity, Managed SD-WAN, SD-Branch and SASE, Cloud and Voice Communications, Global Connectivity, and Mobility solutions. AireSpring offers its solutions through a diversified network of channel partners that includes technology solutions distributors (TSDs), managed service providers (MSPs), and value-added resellers (VARs).
As part of its fully managed solution, AireSpring integrates over 200 network providers and cable companies in the US and around the globe, delivering a seamless single-source solution with one bill and one point of contact.
AireSpring has received numerous industry awards for “Excellence in Customer Service,” “Next-Gen Solution Provider,” “Visionary Spotlight Award,” Top Midmarket Vendor Executive,” “UCaaS and SD-WAN Product of the Year,” “Best Telecom Deal,” “Best in Show,” and “Top Channel Program.” For more information, or to become an AireSpring partner, please visit www.airespring.com or contact us at 888-389-2899.
Media Contact:
Ellen Cahill
SVP Marketing
AireSpring