AireSpring Wins Unified Communications Product of the Year Award for Fourth Consecutive Year
Global Managed Services Provider Recognized for Microsoft Teams Direct Routing and SIP Trunking Solutions
CLEARWATER, FL- May 28, 2024 AireSpring, a leading global managed services provider that designs and deploys customized managed IT, connectivity, networking, security, mobility, and unified communications solutions, is pleased to announce that it has received the 2024 Unified Communications Product of the Year Award, presented by TMC’s INTERNET TELEPHONY magazine. AireSpring received the award for its Microsoft Teams Direct Routing and SIP Trunking solutions. This is the fourth consecutive year AireSpring has won the award.
AireSpring’s intelligent, AI-powered IT service management (ITSM) automation platform, AIreCONTROL, integrates software, Tier 3 Engineer POD support, global connectivity, Unified Communications and best- of-breed IT technology into a fully managed, single-source service, making AireSpring’s SIP Trunking the perfect solution for enterprises seeking unparalleled efficiency and scalability and a superior level of customer satisfaction.
AireSpring’s SIP Trunking helps companies easily enable their unified communications (UC) platforms and delivers flexible connectivity options for companies transitioning to the cloud. The solution is integrated with and supports Microsoft Teams, which allows Teams users to leverage the Direct Routing capability within the Microsoft platform, enabling users to connect with each other and make phone calls directly from Teams via AireSpring SIP trunks. Additional benefits of AireSpring’s Microsoft Teams Direct Routing include:
- 24/7 AIreCONTROL IT service management (ITSM) platform provides customers with the ability to directly re-route calls to another number, including a cell phone, in real time.
- Direct Termination Overflow (DTO): When Microsoft Teams has an outage, AireSpring’s DTO feature automatically reroutes calls to another designated number.
- US and international virtual number availability in over 70 countries.
- Multiple DIDs per user are available.
- A full suite of advanced communication features is available to MS Teams users including DIDs, toll-free, E911, international calling, and directory listing.
- Number porting enables customers to keep their existing numbers and get new DIDs throughout the US and Canada.
“AireSpring is thrilled to be recognized once again for our Microsoft Teams Direct Routing and SIP Trunking solutions,” stated AireSpring CEO Avi Lonstein. “Our MS Teams Direct Routing solution is ideal for multi-location enterprises that have complex communication needs while also requiring flexibility and a personalized support experience as well as advanced automation tools like AIreCONTROL, our intelligent IT service management platform.”
“It gives me great pleasure to honor AireSpring as a 2024 recipient of TMC’s Unified Communications Product of the Year Award for their innovative solution,” said Rich Tehrani, CEO, TMC. “Our judges were very impressed with the ingenuity and excellence displayed by AireSpring in their groundbreaking work on Microsoft Teams Direct Routing and SIP Trunking.”
About AireSpring
Founded in 2001, family owned and operated AireSpring is an award-winning global managed services provider that designs and deploys customized managed IT, connectivity, networking, security, mobility, and unified communications solutions for thousands of enterprises worldwide. AireSpring provides global multi-location enterprise customers with fully managed and connected, end-to-end, next-generation solutions. It delivers a superior customer experience by combining AIreCONTROL, its proprietary AI-powered IT Service Management (ITSM) automation platform with world-class personalized support. Services include Managed Connectivity, Managed SD-WAN, SD-Branch and SASE, Cloud and Voice Communications, Global Connectivity, and Mobility solutions. AireSpring offers its solutions through a diversified network of channel partners that includes technology solutions distributors (TSDs), managed service providers (MSPs), and value-added resellers (VARs).
As part of its fully managed solution, AireSpring integrates over 200 network providers and cable companies in the US and around the globe, delivering a seamless single-source solution with one bill and one point of contact.
AireSpring has received numerous industry awards for “Excellence in Customer Service,” “Next-Gen Solution Provider,” “Visionary Spotlight Award,” Top Midmarket Vendor Executive,” “UCaaS and SD-WAN Product of the Year,” “Best Telecom Deal,” “Best in Show,” and “Top Channel Program.” For more information, or to become an AireSpring partner, please visit www.airespring.com or contact us at 888-389-2899.
Media Contact:
Ellen Cahill
SVP Marketing
AireSpring