AireSpring’s AIreCONTROL Wins 2025 AI Agent Product of the Year Award for Transforming IT Service Management
CLEARWATER, FL – JULY 29, 2025 — AireSpring, a leading global provider of managed IT, network, and communications services, has been recognized with TMC’s 2025 AI Agent Product of the Year Award for its groundbreaking AIreCONTROL platform. Powered by Artificial Intelligence for IT Operations (AIOps), monitoring, and alerting, AIreCONTROL is redefining IT Service Management (ITSM) by combining real-time visibility, intelligent automation, and white-glove support into one unified solution.
AIreCONTROL stood out for its ability to provide deep, actionable insights across the enterprise IT environment, enabling IT teams to detect issues faster, automate responses, and reduce downtime. At its core is a powerful AIOps engine that ingests and correlates vast amounts of data—from SNMP traps and carrier outages to weather systems and power grids—pinpointing anomalies and prioritizing incidents before they impact business operations.
Unlike traditional monitoring tools, AIreCONTROL offers proactive, autonomous incident management utilizing AIOps to proactively identify and address network anomalies and is fully integrated into AireSpring’s award-winning AIrePOD support model. Customers receive end-to-end service from a dedicated team of Tier 3 engineers who respond to cases within 10 minutes—eliminating delays, confusion, and the typical finger-pointing that comes from managing multiple vendors.
The platform’s capabilities are further extended by AIreMONITOR, which provides 360-degree visibility into circuits and equipment, including those provided by third-party vendors. AireSpring’s 24/7 Network Operations Center (NOC) continuously monitors customer environments, proactively opening and resolving support cases before customers even notice a problem.
“We’re honored to receive this award, which recognizes our innovative approach and commitment to building smarter, AI-powered tools that simplify the complexity of modern IT environments,” said Avi Lonstein, CEO of AireSpring. “AIreCONTROL was designed to deliver real-time insights, faster problem resolution, and an outstanding customer experience across the entire IT lifecycle.”
“It gives me great pleasure to recognize AireSpring as a 2025 AI Agent Product of the Year Award recipient,” said Rich Tehrani, CEO of TMC. “Our editors and judges were thoroughly impressed by their products ability to streamline processes and deliver levels of productivity never thought possible.”
About AireSpring
Founded in 2001, family owned and operated AireSpring is an award-winning global managed services provider that designs and deploys customized managed IT, connectivity, networking, security, mobility, and unified communications solutions. Trusted by thousands of enterprises and partners worldwide, AireSpring delivers fully managed, end-to-end solutions with a proprietary global backbone and award-winning support. It delivers a superior customer experience by combining AIreCONTROL, its proprietary AI-powered IT Service Management (ITSM) automation platform with world-class personalized support. Services include Managed Connectivity, Managed SD-WAN, SD-Branch and SASE, Cloud and Voice Communications, Global Connectivity, and Mobility solutions. AireSpring offers its solutions through a diversified network of channel partners that includes technology solutions distributors (TSDs), managed service providers (MSPs), and value-added resellers (VARs).
As part of its fully managed solution, AireSpring integrates over 200 network providers and cable companies in the U.S. and around the globe, delivering a seamless single-source solution with one bill and one point of contact.
AireSpring has received numerous industry awards for “Excellence in Customer Service,” “Next-Gen Solution Provider,” “Visionary Spotlight Award,” Top Midmarket Vendor Executive,” “UCaaS and SD-WAN Product of the Year,” “Best Telecom Deal,” “Best in Show,” and “Top Channel Program.” For more information, or to become an AireSpring partner, please visit www.airespring.com or contact us at 888-389-2899.
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