There are numerous brochures, articles, and white papers all attesting to the benefits of cloud business phone systems. Service providers continue to promote the advantages of this technology, from its advanced features to reducing your communication costs. At this point, you may not need any more convincing that this technology is the right choice for your business. The only question is, how do you know which provider is the best option?The cloud business phone system market is undeniably crowded. A quick search on Google produces over 43 million results, far more than anyone can be expected to dig through. Do you pick the top result and hope their product is on the same level as their search engine optimization skills? Or do you comb through the results until you happen on a brand name that seems vaguely familiar to you from somewhere? Neither of these are ideal ways to find a dependable vendor with a high quality product.
Best practices in finding the right provider involve doing your research ahead of time. A good tip is to ask others in your industry about their business phone systems and why they made the decision that they did. Did they choose a vendor based on who had the lowest price? Were there specific features or integrations that the company had to support?
Longevity is another way to narrow down the providers. Look for those cloud business phone system providers that have experience and have proven themselves in the market. Consider the financial state of the company as well. You don’t want to sign up with a debt-ridden vendor that goes under within a year, leaving you stuck with a solution that is no longer supported.
After putting together a list of possible providers, investigate what they offer and how it compares to what your business needs. Do they provide an end-to-end service to ensure quality or do you just get the phone system itself and have to get connectivity from another vendor? Is 24/7 support available and is it included with the solution or does it come at a premium cost? What is the provider’s service level agreement (SLA)? Security and reliability are incredibly important components of a phone system and a solution that does not can seriously harm your business.
AireSpring’s cloud phone system is a fully managed solution that leverages AireSpring’s owned and operated nationwide advanced IP network to ensure consistently high voice quality with quality of service (QoS) and 24/7 network monitoring. As an established and stable business with over 14 years as a profitable and debt-free company, AireSpring is a name you can count on deliver a higher standard of business communications.
