UCaaS
UCaaS for collaboration from anywhere
In a world of “one size fits all” unified communications as a service (UCaaS) products, AireSpring’s AirePBX UCaaS Cloud Phone System offers a comprehensive solution for UCaaS with exceptional Quality of Service (QoS). AirePBX delivers communications capabilities with powerful enterprise class features that support communication and collaboration from anywhere.
AirePBX
Business
AirePBX Business contains everything you need in a hosted PBX solution, providing your office with consistent, high-quality communications at a competitive price.
AirePBX
Enterprise
AirePBX Enterprise is built for businesses where employees need to be able to make and receive calls from anywhere, anytime. The MaX UC Mobile client allows for mobile productivity and a dynamic communications environment.
KEY FEATURES & FUNCTIONALITies
Benefits
Aire PBX
Business
Aire PBX
Enterprise
CALL CENTER
SEAT
Auto attendant
Auto-receptionist with capability to connect to extension numbers, voicemail, or outside phone numbers in the dial-by-name directory.
Multi-Line Hunt Groups (MLHG)
Incoming calls to a single phone number are routed to a pre-defined group (hunt group), distributed through the group using customer’s choice of distribution algorithms.
Softphone and Mobile client application
Make/receive calls from softphone or mobile client using your business phone number. Seamlessly switch between your office phones and mobile devices during live calls for unrestricted mobility.
Use Softphone OR IP Phone
Unified Visual Voicemail
Easily manage voicemails using your online account through your desktop or mobile device.
AireSpring Online Portal
CommPortal allows you to view and manage the configuration of your account.
Blind/Attended Transfer
Easily transfer calls “blind” to a group or an individual without screening them first. Perform attended transfer by contacting the destination user to confirm they will accept the call before completing transfer.
Internet FAX Number
Free fax numbers are provided for each enterprise seat. Standalone eFax service also available
Extra Charge
Extra Charge
Team Presence
Check availability status of your co-workers, see if they’re on the phone, at their desk, etc. Set ‘Call when Available’ to automatically call when they are free.
Internal Office Chat
Easily connect online in real-time from any device, to chat with co-workers, create teams and bring in remote workers.
MaX SMS (additional charge)
MaX SMS is a Business SMS application that enables landline to mobile phone texting. The new product is available as an add-on to AirePBX Enterprise. AirePBX Enterprise customers using the MaX UC client can choose our “unlimited” SMS Option to send SMS messages directly from their MaX UC desktop (for Windows, Mac, iOS, and Android). Users can also receive SMS responses within the MaX UC client. This optional feature can be added to any AirePBX Enterprise license for an additional fee.
Reception Portal (additional charge)
Reception Portal eliminates the hassle of using a physical sidecar to transfer, route, and organize calls in the office.
Automatic Call Recording (additional charge)
Automatically record and save all of your calls. Recordings can be easily reviewed and exported from our simple online portal.
KEY FEATURES & FUNCTIONALITies
Benefits
AirePBX
Business
AirePBX
Enterprise
Inbound ACD
- Inbound Automatic Call Distributor, disperses incoming calls to contact center agents or specified employees using rule-based routing.
Multi-Line Hunt Groups (MLHG)
- Incoming calls to a single phone number are routed to a pre-defined group (hunt group), distributed through the group to find the next available line.
Multi-Level Auto Attendant
- Incoming calls to a single phone number are routed to a pre-defined group (hunt group), distributed through the group to find the next available line.
Ring to All Devices
- Auto-receptionist with capability to connect to extension numbers, voicemail or outside phone numbers in the dial-by-name directory.
Re-direct Calls to Mobile
- Simultaneously ring calls through to all devices tied to the number dialed.
Find Me/Follow Me
- Seamlessly switch between your office and mobile devices during live calls for unrestricted mobility.
Click-to-Dial
- Advanced, customizable call forwarding. Incoming calls are routed to your pre-set list of phone numbers, either simultaneously or sequentially.
Unified Visual Voicemail
- Click to place calls directly from your PC or other device.
Unified Visual Voicemail
- Easily manage voicemails using your online account through your desktop or mobile device.
AireSpring Online Portal
- CommPortal allows you to view and manage the configuration of your account.
Outlook Integration
- Seamlessly integrates communication functions with your Outlook contacts.
HD Voice
- Rule-based per flow load balancing. Packets of the same flow go over the same link.
Per Packet Load Balancing
- High Definition voice quality ensures clear conversations with less background noise.
Conference Calling
- Audio conference calling connects you instantly with up to 1,000 people and local dial-in support.
Call Forwarding
- Take calls any time, any place, with total transparency to the caller.
Border Gateway Protocol (BGP) and Routing Support
- Full routing support: BGP, Open Shortest Path First (OSPF), IPv6 and multicast.
Blind/Attended Transfer
- Easily transfer calls “blind” to a group or an individual without screening them first. Perform attended transfer by contacting the destination user to confirm they will accept the call before completing transfer.
Internet FAX Number
- Free fax numbers are provided for each seat. Gain the ability to send and receive faxes on any device.
Live Call Transfer between Devices
- Easily transfer between your desk phone, mobile phone or softphone.
Team Presence
- Check availability status of your co-workers, see if they’re on the phone, at their desk, etc. Set ‘Call when Available’ to automatically call when they are free.
Internal Office Chat
- Easily connect online in real-time from any device, to chat with co-workers, create teams and bring in remote workers.
Hosted Soft Phone
- Easily integrate your softphone to run on your computer as a program, with VoIP service.
Mobile & Desktop App
- Unified Communications enable unrestricted mobility whether working from desk phone, smartphone, tablet, desktop computer or laptop. Seamless switching between office and mobile devices during live calls.
CRM Integration
- Incoming calls automatically prompt CRM screen pops for instant review of customer information. Compatible with any major CRM including Salesforce and Sugar, with custom integration available.
Local Call Recording
- Use your MaX UC Desktop to start and stop call recordings, then save them to your local computer.
MaX Meeting & Webinar (additional charge)
- MaX Meeting is a total cloud-based conferencing application, available as an add-on with AirePBX Enterprise, built on a superior Enterprise Video Conferencing and Collaboration platform. MaX Webinar is an add-on to MaX Meeting, enabling shared video, audio and screen, plus ability to interact via Q&A, chat and polling questions.
MaX SMS (additional charge)
- MaX SMS is a Business SMS application that enables landline to mobile phone texting. The new product is available as an add-on to AirePBX Enterprise. AirePBX Enterprise customers using the MaX UC client can choose our “unlimited” SMS Option to send SMS messages directly from their MaX UC desktop (for Windows, Mac, iOS, and Android). Users can also receive SMS responses within the MaX UC client. This optional feature can be added to any AirePBX Enterprise license for an additional fee.
AireSpring’s UCaaS solutions are easy-to-manage and scalable, with the ability to support work-from-anywhere business environments.