The Manufacturing Sector’s Cybersecurity Challenge: Building Resilience in the Digital Age

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At the center of the global economy, the manufacturing industry produces essential goods that power nearly every other sector. But in today’s hyper-connected world, that critical role also makes manufacturers prime targets for cyberattacks. According to the National Institute of Standards and Technology (NIST), manufacturing ranks among the most targeted industries for cyber threats. IBM’s X-Force Threat Intelligence Report states that 25% of all global cyber incidents impact manufacturing organizations.

One major recent incident includes the ransomware attack that shut down JBS Foods, one of the world’s largest meat processors, in 2021.  The attack caused global supply chains to stall overnight, an event that served as a powerful reminder that in manufacturing, a single cyber incident can ripple across the economy.

The Colonial Pipeline ransomware attack — also in 2021 — marked another turning point in cybersecurity awareness, exposing serious gaps in the protection of critical infrastructure. The breach began with a simple stolen VPN password that led to the severe wounding of the company’s IT systems, halting fuel deliveries across the eastern U.S. This led to widespread fuel shortages, long lines at gas stations, price spikes, and increasing public anxiety.

In its aftermath, the Transportation Security Administration (TSA) rolled out new cybersecurity mandates for pipeline operators, requiring regular vulnerability assessments, stronger incident response protocols, and fortified defenses for operational technology (OT) systems.

Industry 4.0 Cybersecurity Risks for Manufacturers

The surge in manufacturing cybersecurity threats is fueled by “Industry 4.0,”  the digital transformation driving smart factories worldwide. As manufacturers adopt cloud platforms, Industrial IoT (IIoT), and AI-driven automation, they also introduce new cyber vulnerabilities. OT systems that were once isolated are now connected to IT networks, often without the industrial cybersecurity protections seen in other sectors. This IT-OT convergence underscores the growing need for managed security services for manufacturing that align with evolving digital operations.

Legacy Manufacturing Systems and OT Cybersecurity Risks

Legacy infrastructure remains a major vulnerability in manufacturing cybersecurity. Many production environments rely on old systems built for uptime, not security. These aging platforms are difficult to patch and often incompatible with modern cybersecurity frameworks. Meanwhile, connected devices continue to multiply, expanding the attack surface across production floors. Without robust cyber risk management strategies like network segmentation and access controls, these endpoints become prime entry points for attackers.

The High Cost of Cyberattacks

Cyberattacks against manufacturers can trigger significant financial and operational disruption. Even brief downtime can halt production lines, delay shipments, harm brand reputation, and impact global supply chains. With precision processes and narrow profit margins, manufacturers are especially attractive targets for ransomware groups. Cyber resilience in manufacturing isn’t optional; it’s essential to avoid costly recovery efforts, reputational damage, and supply chain interruptions.

Compliance Pressures and Regulatory Risk

Manufacturers face increasing pressure from data privacy laws and sector-specific compliance requirements. Failing to meet these manufacturing cybersecurity standards can lead to steep fines, legal action, and loss of customer trust. Managed security services including solutions like software-defined wide area networking (SD-WAN) and secure access service edge (SASE) for manufacturing help businesses stay aligned with regulatory frameworks while protecting sensitive intellectual property and production data.

Identity-Based Threats on the Rise

Many modern attacks in the manufacturing sector don’t rely on complex exploits. Rather, they originate from compromised user credentials. As generative AI tools advance, these identity-based threats become harder to detect. Manufacturing cyber resilience demands multi-factor authentication (MFA), identity and access management (IAM), and advanced threat detection technologies delivered through industrial cybersecurity solutions.

Building a Culture of Cyber Resilience

Manufacturing cybersecurity isn’t just about technology. Building a cyber-resilient manufacturing organization starts with executive leadership and extends through frontline workers. Executive buy-in is crucial: according to Statista, the average cost of an industrial data breach exceeds $5.5 million. Investments in policy-based access controls, patch management, and continuous employee training are more cost-effective than recovering from a major cyber incident

Technology and Training: A Dual Approach

Manufacturers don’t have to face cybersecurity challenges alone. Partnering with managed IT service providers like AireSpring offers access to purpose-built manufacturing cybersecurity solutions. AireSpring combines AIOps, policy management, and secure connectivity to protect critical operations. However, technology alone isn’t enough—effective cyber risk management also requires continuous training, threat monitoring, and incident response planning.

Prioritizing Cybersecurity with AireSpring

Digital innovation has transformed manufacturing, but these advances come with a pressing need for stronger protection. Cyber threats evolve quickly, and cybersecurity must be integrated into every layer of manufacturing operations. AireSpring delivers a comprehensive portfolio of managed security services for manufacturing, including:

  • Protect Every Site with Secure SD-WAN
  • Fully managed, best-of-breed SD-WAN solutions encrypt and segment traffic across manufacturing sites, optimizing performance for critical applications and workflows. The solution also addresses the challenge of securing legacy equipment and remote facilities that are often connected over vulnerable, high-latency networks.

  • Enforce Zero Trust with SASE
    SASE provides zero-trust network access (ZTNA), firewall-as-a-service (FWaaS), and secure web gateways (SWGs) ideal for protecting remote workers and distributed production facilities. The solution helps close security gaps created by flat networks and uncontrolled access between IT and operational technology (OT) systems.
  • Automate Security with AIreCONTROL
    AIreCONTROL uses real-time telemetry, anomaly detection, and automated incident handling to minimize outage and breach risk in industrial environments. The platform mitigates the risk of downtime and data loss caused by cyberattacks that can disrupt production lines and supply chains.
  • Award-Winning Support & Global Network
    AireSpring delivers expert support and extensive global connectivity to maximize uptime, ensure fast response, and maintain continuous manufacturing operations. This approach solves the problem of slow incident resolution when production facilities in multiple regions face IT or connectivity failures.

By embedding industrial cybersecurity into manufacturing strategy, enterprises can build long-term resilience against evolving cyber risks. With support from experienced cybersecurity partners like AireSpring, manufacturers can embrace the future with confidence, resilience, and control.

Cyber threats are evolving faster than ever. AireSpring safeguards your production lines, protects your IP, and keeps your business moving.

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Mike Chase

SENIOR VP OF SOLUTIONS ENGINEERING
Mike Chase serves on AireSpring’s executive team in the role of Senior VP of Solutions Engineering. He is a telecom veteran with deep expertise in advanced SD-WAN networking and related technologies. Mike leads AireSpring’s Solutions Engineering team which serves as a full-service network engineering resource to our channel partners and their enterprise clients. Mike brings experience across a vast portfolio of other telecom/VoIP, networking, datacenter and cloud services enterprises. He has over 25 years of experience designing complex datacenters worldwide during his work with such firms as Wells Fargo Bank, IBM, Mobil Oil Corporation, Union Oil, LA Cellular, Capitol Records, Equant, AT&T, Broadcom, Experian, tamCloud, dinCloud and others. In addition, Mike, also known as Dr. Cloud, is a published author of many online magazine articles, columns and blogs. He holds 20+ industry certifications, such as the prestigious Cisco Certified Internetwork Expert (CCIE# 7226), Linux LPIC3, VMware Certified Professional (VCP #26676) and others, along with a Juris Doctor (J.D.) degree in law from California Southern University. He previously co-founded and was former CTO of several cloud ventures, including one of the first Cloud Service Providers (CSP) to offer hosted virtual desktops worldwide.

Ellen Cahill

SENIOR VP MARKETING

Ellen Cahill is a results-driven marketing leader with over 20 years of experience driving revenue growth, brand elevation, and market expansion in the technology and software industries. She has held senior marketing roles at companies such as Casewise, Natural Md Search.com, BeyondTrust, Thinque, New Era of Networks (Sybase) and SeeBeyond Technology (Sun Microsystems) leading high-impact B2B and B2C marketing strategies across product marketing, brand transformation, and revenue acceleration.

Specializing in relaunching acquired companies, integrating product lines, lead generation and executing go-to-market strategies, Ellen has a proven track record of building world-class teams and delivering measurable business impact. With deep expertise in SaaS, security, and cloud computing, she blends data-driven insights with creative execution to enhance brand visibility, customer engagement, and competitive advantage in dynamic markets.

Rod Rummelsburg

GENERAL COUNSEL

Rod Rummelsburg brings extensive experience in intellectual property, corporate and commercial Law, litigation and alternative dispute resolution to AireSpring including over 15 years of managing the transactional, litigation, negotiation and IP/patent needs of several domestic and international telecommunications and Internet companies.   Mr. Rummelsburg has represented both plaintiffs and defendants in multimillion dollar litigation matters in California, numerous state and federal courts and various appellate courts including the Ninth Circuit Court of Appeal.  As in-house counsel at American Tower Corp. (NYSE: AMT), formerly Interpacket Networks, Inc., Mr. Rummelsburg managed telecommunications, regulatory, and legal issues for subsidiaries and customers in approximately 125 countries.  Additionally, Mr. Rummelsburg has negotiated and structured telecommunication deals with numerous foreign government-owned utility companies.  Mr. Rummelsburg is admitted to practice law in all federal and state courts in California and is a registered patent attorney with the United States Patent and Trademark Office.   Mr. Rummelsburg has a comprehensive understanding of all phases of software development, having worked for many years at the Jet Propulsion Laboratory, TRW and Hughes Aircraft designing and developing software communications and information systems.  After earning a BA from UCLA, Mr. Rummelsburg graduated with honors from Loyola Marymount University, Los Angeles, CA with a MS in Computer Science and earned a J.D. degree with honors from Loyola Law School, Los Angeles, CA.

David Lonstein

EXECUTIVE VP PRODUCT MANAGEMENT

Mr. Lonstein previously ran the Customer Service Division at ADDTEL Communications and has 20 years of experience in all aspects of the telecommunications industry, including customer service, repair, and product management. Since joining AireSpring, he has been deeply involved in the company’s growth as the Director of Customer Service and later the Vice President of Carrier Relations. In his current role as Executive Vice President of Product Management, Mr. Lonstein oversees product development and management, special pricing, and the QuoteSpring proposal generation platform.

Tony C. Lonstein

EXECUTIVE VP CORPORATE STRATEGY

With over 30 years experience in international trading, Mr. Lonstein was the former co-founder and Chairman of ADDTEL Communications. Mr. Lonstein was responsible for the overall strategic direction for ADDTEL. Mr. Lonstein was involved in extensive negotiations with major carriers, including AT&T and MCI, as well as with major customers, which included such company as Earthlink Network. Mr. Lonstein’s prior experience includes the complex structure of several multinational trading agreements, as well as international import/export and commodities trading.

Russ Shipley

CHIEF OPERATING OFFICER
Russ Shipley is a seasoned leader in the industry with 35+ years of experience. Prior to joining AireSpring, Russ held a variety of executive positions at TPx (formerly TelePacific), most recently serving as Chief Operating Officer (COO). Prior to assuming the COO role, Russ  served as the Executive Senior Vice President of Wholesale, Engineering and Operations and Network Services at TPx,  providing senior leadership at TPx for over 15 years. Before to joining TPx, Russ served as President of Wholesale, Chief Network Services and as New Technology Officer at Mpower Communications Corporation. Russ has also held several leadership positions with Global Crossing, Frontier Corporation and Rochester Telephone Corporation with a dedicated focus in service, operations, engineering, technology, construction, sales, and business development groups. Russ holds a Bachelor of Science in Chemical Engineering and an MBA with a concentration in Operations Management from the University of Rochester.

Arno Vigen

CHIEF FINANCIAL OFFICER

Mr. Vigen has 30 years of experience in financial and executive management positions, including as the Chief Operating Officer of Justice Technology, which was named the Inc. 500 Winner for #1 Fastest Growing Private Company in the USA 1999. He also served as the Vice President of Finance for GSM and national carriers overseas. Mr. Vigen oversaw acquisitions by IDB Communications of FTC Communications – France Telecom (USA) and World Communications (formerly part of ITT – International Telephone and Telegraph), as well as the sale of IDB itself to LDDS.

Daniel Lonstein

PRESIDENT AND CHIEF REVENUE OFFICER

Daniel Lonstein is responsible for the day-to-day operations of AireSpring, including the sales and marketing of its award-winning cloud communications solutions. He possesses extensive experience in the sales process both inside and outside of the communications industry. Since AireSpring was founded in 2001, Mr. Lonstein has consistently anticipated and led the transition from legacy services to VoIP and cloud solutions. Mr. Lonstein draws upon his over twenty-five years of experience in the telecommunications and high tech industries to create cutting edge products, direct sales and channel programs, and the operational teams necessary to support the delivery of mission critical products and services to small businesses and Fortune 100 brands alike in the highly competitive Unified Communications and Contact Center industries.
In his position at the forefront of change in the industry, Mr. Lonstein has participated in multiple panels and published numerous articles on the latest products and technology trends in the US and abroad. He has lived and worked in Japan, Israel, and South Africa. Prior to AireSpring, Mr. Lonstein was co-founder and Chief Operating Officer of ADDTEL Communications and has previously held positions at On Target Market Research and Tel-Aviv based USTM Partners, as well as consulting for various international telecommunications conglomerates on how to export high tech and telecom products to the US.

Avi Lonstein

CHIEF EXECUTIVE OFFICER
Avi Lonstein has been a telecom entrepreneur for over 25 years. In 1989, Mr. Lonstein co-founded ADDTEL Communications. As President of ADDTEL, he was directly responsible for growing the company from a start-up operation to one of the country’s most successful nationwide long distance resellers. Under Mr. Lonstein’s direction, ADDTEL was recognized as one of the telecom industry’s most innovative and well-managed companies, and experienced substantial growth during his tenure. Mr. Lonstein’s next entrepreneurial venture was AireSpring which he co-founded in 2001. Mr. Lonstein and his team foresaw the massive changes in telecom technology, and rapidly built AireSpring’s own next-generation IP network to become a full-fledged VoIP carrier, offering a range of SIP Trunking and telephony services. Mr. Lonstein later spearheaded development of the company’s own nationwide MPLS network and created an innovative Mesh MPLS product that has won several awards. As chief executive officer for AireSpring, Mr. Lonstein is responsible for the company’s operations, strategy, and transformation into a nationwide provider of managed services for IP communications, intelligent networking and cloud computing applications and services. He continues to lead AireSpring as the company expands its portfolio of award-winning services and applications to keep it on the cutting edge.

Roy Pereira

SVP Information Technology

Roy Pereira serves as AireSpring’s Senior Vice President of Information Technology. Pereira brings more than two decades of technology leadership experience across enterprise organizations, with deep expertise in digital transformation, AI/ML implementation, process automation, and telecommunications. He is an accomplished executive with a proven track record of leveraging advanced technologies to optimize business operations, enhance customer experience, and deliver measurable results.

Prior to joining AireSpring, Pereira served for more than 16 years at Cox Communications in various roles in Operations Support Systems (OSS) and Business Support Systems (BSS).  Most recently, he was the Assistant Vice President of Digital Technology, where he spearheaded large-scale digital transformation initiatives, leading a team of over four hundred. His leadership enabled more than $40 million in cost savings and over $1 billion in new revenue, while implementing AI/ML solutions that optimized customer experience and operational efficiency.

Earlier in his career, he held technology leadership positions at SpartanNash, Harris Corporation, and Siemens, where he drove enterprise architecture, broadband product engineering, and systems design initiatives. He also served as an adjunct professor at Ferris State University, helping design a software engineering degree program and teaching courses in game programming and digital animation.

Pereira holds six patents in technology and telecommunications, a Master’s degree in Finance from Harvard University and a Bachelor’s Degree in Computer Science from Hope College.  He also has completed several executive education programs in telecommunication management from University of Virginia Darden School of Business and Georgia Institute of Technology. He is recognized as a visionary leader in applying advanced technologies to drive growth and transformation.

Lisa Taranto

Chief Accounting Officer

Lisa Taranto joined AireSpring as Chief Accounting Officer in July 2025, bringing more than 20 years of financial leadership in the communications and technology industries. She oversees AireSpring’s finance and accounting organization, including billing operations, strategic planning, cash flow and treasury management, ensuring the company’s financial health and operational efficiency.

Before joining AireSpring, Lisa was Chief Accounting Officer at Nitel, where she directed the company’s finance and accounting functions. She previously served as Chief Financial Officer for Resurgence Infrastructure Group, where she built financial operations, accounting systems, and processes for a newly acquired colocation and dark fiber infrastructure company.

Earlier, Lisa spent five years as Vice President and Principal Accounting Officer at Fusion Connect, leading financial operations, accounting, and SEC reporting, and playing a key role in the company’s tenfold growth. She also held executive management roles at MCI/Verizon Business, where she led global financial operations and IT revenue systems.

Throughout her career, Lisa has been instrumental in numerous acquisitions, building and restructuring best-in-class accounting organizations and implementing scalable financial systems for both public and private enterprises.

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Michael McDaniel

Senior VP of Service Delivery

Michael McDaniel brings over 30 years of leadership experience in the telecommunications industry, with a strong focus on technology-driven service delivery, customer experience, and operational excellence. Throughout his career, he has successfully led OSS/BSS system migrations, IT strategy initiatives, and enterprise service transformations, all while driving revenue growth and enhancing client satisfaction.

Before joining AireSpring, Michael held several senior leadership roles, including Vice President of Customer Operations at Surf Internet, Vice President of Enterprise Service Delivery at Peerless Network, and Vice President of Operations and IT Strategy at NTS Communications. His extensive experience also spans leadership positions at MCI WorldCom, Windstream, McLeodUSA, PAETEC, and Call One, where he specialized in IT, operations, product engineering, project management, provisioning, call center management, and next generation testing laboratories.

With a proven track record of streamlining service delivery, optimizing operations, and implementing cutting-edge telecommunications solutions, Michael plays a key role in ensuring AireSpring continues to provide best-in-class service and support to its partners and customers.

Ken Bisnoff

SENIOR VP OF CUSTOMER SUCCESS

Ken Bisnoff has over 30 years of experience leading high-performing organizations through periods of rapid organizational growth and expansion. As a founding member of the TPx Communications executive team, he played a pivotal role in that company's explosive growth and transformation from a small startup regional CLEC to a billion-dollar national managed services provider.

Ken has a deep understanding of industry trends, sales processes, business communications, and strategic and tactical execution. During his time at TPx, Ken held various roles that included leading direct and indirect sales, human resources, and marketing communications as well as guiding sales teams through market, tech, and M&A transformations. Ken’s track record of achievement as a channel leader includes recognition by CRN magazine as a Top 50 Most Influential “Channel Chief” in 2023, and from 2017 to 2019. He also earned the Circle of Excellence Award in 2017 from Channel Partners Magazine. Ken has served on the advisory boards of both the Technology Channel Association and Channel Partners.

Before joining AireSpring, Ken served as Senior Vice President and Channel Chief Americas at GTT.  Bisnoff was also a co-founder of leading telecom industry consultancy Eagleteq Advisors (now X4 Advisors). He holds a Bachelor of Science degree in Electrical Engineering from the University of Massachusetts-Amherst.

David Hess

SENIOR VP OF MOBILITY

David Hess serves Senior Vice President of Mobility. David spearheads AireSpring’s expanding mobility strategy targeting Wireless WAN, IoT, Data, Voice, and Mobile Virtual Network Operator (MVNO) solutions.

David is a seasoned telecommunications leader with an influential level of experience within the Virtual Mobile Operator (VNO) sector. He has held prominent positions in the industry, most recently as the Senior Vice President of North America Sales for Pareteum, where he created and grew a sizeable business unit within that organization, targeting the IoT and VNO segments.

David’s accomplishments in the telecommunication industry are highlighted with many success stories related to driving growth and building value for Communication Service Providers (CSPs) both in the US and globally. Starting his career in sales, Hess then moved rapidly up into notable executive level roles, with companies such as KDDI & Telia as well as other emerging telecommunication service providers.

David brings over 22 years of success leading operations and sales in the telecommunication, cloud infrastructure, and managed service provider markets. His accomplishments in the telecommunication industry are highlighted by many success stories related to driving growth and building value for Communication Service Providers (CSPs) both in the US and globally.

John Young

SENIOR VP OF CHANNEL SALES

John Young is a highly respected telecom industry executive, with a deep record of innovation and  leadership in both direct and channel sales. John joined AireSpring after more than 13 years at NetFortris where he was Executive Vice President of Global Sales and Global Channel Chief. His broad range of responsibilities there included both Enterprise and Channel Sales, Channel Marketing and Account Management. John previously served as Senior Vice President of Global Sales at Fonality (acquired by NetFortris in 2018) where he developed the North American and international sales teams and programs from the ground up, managing a large team of global Enterprise, Channel and Account Management sales reps, directors and VPs. During his career John has been invaluable in developing many unique partnerships with VARs, master agencies and sub-agents.

Wendell Nelson

SENIOR VP STRATEGIC PARTNERSHIPS

Wendell Nelson is a telecom industry veteran, with more than 25 years in the industry, successfully managing teams and building partnerships that deliver results. He has served as Vice President of Corporate Development at TailWind Voice & Data, expanding their opportunities beyond national technical support and dispatch services and into the connectivity business. Previously, he ran wholesale sales for Global Capacity, MegaPath and Covad Communications, building a reputation for success as an executive in corporate development, mergers and acquisitions, finance, engineering, sales and operations.