AireSpring Appoints Michael McDaniel as Senior Vice President of Service Delivery
Industry Veteran Brings Over Two Decades of Service Delivery and Operations Leadership
CLEARWATER, FL – March 18, 2025 – AireSpring, a leading global managed services provider specializing in Managed Network Services, Managed IT, Security, and cloud communications solutions, is pleased to announce the appointment of Michael McDaniel as its new Senior Vice President of Service Delivery. In this role, McDaniel will oversee AireSpring’s service delivery operations, ensuring best-in-class implementation and support for the company’s growing portfolio of enterprise network and cloud solutions.
McDaniel brings over two decades of leadership experience in telecommunications, service delivery, and operations. He joins AireSpring from Surf Internet, where he served as Vice President of Customer Operations, leading customer experience initiatives and operational enhancements. Prior to that, he held several executive roles at Peerless Network, including Vice President of Service Delivery – Enterprise, where he was responsible for streamlining service coordination, provisioning, and activation, ensuring seamless customer transitions.
His career also includes a tenure as Vice President of Operations at NTS Communications, where he successfully led a company-wide operational transformation, reducing service installation times, implementing automation-driven efficiencies, and optimizing financial performance. McDaniel also held senior leadership positions at Windstream Communications, where he played a pivotal role in product development, network automation, and service enhancements.
“We are thrilled to welcome Michael to the AireSpring leadership team,” said Russ Shipley, AireSpring Chief Operating Officer. “His extensive experience in service delivery and operational leadership will be instrumental in driving innovation and efficiency as we continue to scale our services to meet the needs of our partners and enterprise customers.”
McDaniel’s deep expertise in service optimization, process automation, and customer experience enhancement makes him an ideal fit for AireSpring’s mission to deliver superior managed solutions with an industry-leading customer experience.
“I’m excited to join AireSpring at such a dynamic time in its growth,” said McDaniel. “AireSpring has built a reputation for excellence in managed services and customer support. I look forward to leveraging my experience to enhance service delivery operations and support the company’s ongoing expansion.”
About AireSpring
Founded in 2001, family owned and operated AireSpring is an award-winning global managed services provider that designs and deploys customized managed IT, connectivity, networking, security, mobility, and unified communications solutions for thousands of enterprises worldwide. AireSpring provides global multi-location enterprise customers with fully managed and connected end-to-end, next-generation solutions. It delivers a superior customer experience by combining AIreCONTROL, its proprietary AI-powered IT Service Management (ITSM) automation platform with world-class personalized support. Services include Managed Connectivity, Managed SD-WAN, SD-Branch and SASE, Cloud and Voice Communications, Global Connectivity, and Mobility solutions. AireSpring offers its solutions through a diversified network of channel partners that includes technology solutions distributors (TSDs), managed service providers (MSPs), and value-added resellers (VARs).
As part of its fully managed solution, AireSpring integrates over 200 network providers and cable companies in the US and around the globe, delivering a seamless single-source solution with one bill and one point of contact.
AireSpring has received numerous industry awards for “Excellence in Customer Service,” “Next-Gen Solution Provider,” “Visionary Spotlight Award,” Top Midmarket Vendor Executive,” “UCaaS and SD-WAN Product of the Year,” “Best Telecom Deal,” “Best in Show,” and “Top Channel Program.” For more information, or to become an AireSpring partner, please visit www.airespring.com or contact us at 888-389-2899.
Media Contact:
Ellen Cahill
Senior VP, Marketing