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      Training Videos

      AireCare - Billing Summary and History

      AireCare - Ordering DID Numbers

      AireCare - Paying your Bill

      AireCare - Submitting a Support Ticket

      AirePBX: Changing User Names in the Commportal

      AireSpring AireNMS Demo

      AireSpring Call Recording Demo

      AireSpring CommPortal Demo

      Videos

      AireSpring - Corporate Overview Video

      AireSpring Platinum SD-WAN

      Global Managed SD-WAN

      Next Generation Cloud Phone System AirePBX™

      Founded in 2001, family owned and operated AireSpring has delivered over 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free. As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.

      AireSpring’s Platinum SD-WAN is a best-of-breed solution, ensuring quality of service through auto-prioritization of voice, video and cloud applications. We offer industry-leading SD-Wan technology, dedicated project management and white glove support from an experienced team of technology experts, and many professional services for FREE that our competitors will charge for. Discover the top reasons why CTOs and IT directors choose AireSpring’s Platinum SD-WAN solution.

      AireSpring Global Managed SD-WAN frees enterprises from the complexities of procuring, deploying, monitoring, managing, and supporting SD-WAN and its many components. AireSpring transforms expensive, complex, and rigid legacy networks, into simplified, cost-efficient, agile, and performance-driven business solutions.

      The next generation of Cloud Hosted Phone Systems has arrived, AirePBX from AireSpring.

      Case Studies & Reviews

      AireSpring: What Customers Say

      AireSpring’s customers describe their experiences in their own words. Read some of our customer testimonials and hear what we can do.

      Coast Central Credit Union Case Study

      Coast Central Credit Union (CCCU) serves members throughout the far “North Coast” of California. Learn how AireSpring’s Platinum SD-WAN solution and white glove service helped overcome issues with bandwidth, service interruptions, and future growth.

      Commodity Systems Inc Case Study

      Managing an outdated communication system and constantly negotiating with a difficult communications provider kept Commodity Systems Inc. from focusing on their business goals. Replacing their aging system with AireSpring’s AirePBX Cloud Business Phone System delivered a drastic improvement in voice connectivity and customer service.

      Gould Evans Case Study

      Learn how AireSpring helped Gould Evans, an architectural firm with 5 geographically distributed offices, improve data connectivity and integrate their SIP network with Microsoft Teams, empowering staff to leverage direct routing capabilities to make and receive phone calls from the Microsoft Teams application for seamless collaboration.

      HGi Technologies Case Study

      With thousands of business customers relying on HGi Technologies to deliver and maintain industry leading office solutions, it is imperative that HGi’s own communications system is equipped to handle customer service traffic across all of its locations.

      Multi-Location Media Company Connects to AireSpring White Glove Service Case Study

      This Case Study demonstrates the ultimate value of AireSpring’s white glove service in fulfilling the rollout and turn up of a 17-location installation. Drawing on the close relationship between AireSpring and master agency TBI, consulting with technology solutions partner CDW, the customer was assured of a thoroughly engineered and properly maintained solution.

      Nachurs Alpine

      Nachurs Alpine needed a telecommunications solution that could accommodate their expansion. AireSpring stepped up to the challenge and has witnessed Nachurs grow by 400% in the last 5 years.

      Santa Fe Irrigation District

      Read about how AireSpring helped the Santa Fe Irrigation District create business continuity for their telecommunications infrastructure.

      Veridian Credit Union Case Study

      Veridian Credit Union sought iron-clad security and uncompromising reliability for its business communications infrastructure. They needed a managed, end-to-end comprehensive suite of secure network communications solutions and so they turned to AireSpring.

      Case Studies & Reviews

      Choosing a Hosted Contact Center

      The contact center market is changing as cloud hosted platforms overtake their legacy counterparts. Find out what's driving this demand, why connectivity is important, and what to look for when choosing a provider.

      Choosing the Right Business VoIP Option

      Choosing the right technology can be daunting for any small business. Learn about the three main types of products based on VoIP technology and which one offers the most benefits to you.

      SD-WAN White Paper

      SD-WAN Without Limits: Understanding the Benefits of AireSpring’s Platinum SD-WAN Solution

      Ten Essential Elements for a Successful Global SD-WAN Deployment

      Global connectivity requires a new approach. By eliminating the WAN as an obstacle, AireSpring empowers it to be a channel for business acceleration. This whitepaper highlights the ten essential elements that AireSpring has identified and implemented in our Global Managed SD-WAN solution that are critical for ensuring successful application performance with global connectivity.

      Unifying the Distributed Enterprise with MPLS Mesh

      The advantages of MPLS are especially desirable for distributed enterprises. However, these organizations face unique challenges in implementing services. This whitepaper explores these challenges and how AireSpring’s MPLS Mesh solution addresses them.

      AireCare - User Guide

      AireCare Additional Advantages - POSTPAID

      AireCare Additional Advantages - PREPAID

      AireCare Customer Portal QuickStart Guide-POSTPAID

      AireSpring provides an illustrated, concise guide to familiarize users with key functions of the AireCare Customer Portal, for Postpaid customers.

      AireCare Customer Portal QuickStart Guide-PREPAID

      AireSpring provides an illustrated, concise guide to familiarize users with key functions of the AireCare Customer Portal, for Prepaid customers.

      AirePBX - User Guide

      AirePBX Call Center User Guide

      This thorough guide shows Business Group Administrators and others how to use key features for Multi-Line Hunt Groups.

      AirePBX CommPortal User Guide

      This detailed, practical manual walks you through the functions of AirePBX CommPortal, a web interface that allows you to manage calls and call services using a browser.

      AirePBX Feature Guide

      This important guide lists all the amazing features available to you with AirePBX for a complete overview. Find details about the functions included with each feature.

      AirePBX Quick Start Guide

      This guide explains the basic features of the AirePBX Cloud Phone System.

      AirePBX Voicemail Guide

      Quick Reference Guide - Get Up to speed quickly on using the AirePBX Voice Mail System with this easy to follow guide.

      AireFAX - User Guide

      AireFAX Email Access Guide for AirePBX Enterprise

      This step-by-step guide leads AirePBX Enterprise users smoothly through the easy process for sending and receiving an AireFAX by email. Each page provides clear illustrations taken from the actual program.

      AireFAX User Guide for Portal and Email Access (Stand-Alone Package)

      This clear, step-by-step, illustrated User Guide leads you through the two options for accessing and using the AireFAX function. Click on the 1st icon to send an aireFAX through the Web Portal User Interface, or the 2nd icon to send an aireFAX by Email.

      AireNMS NetWork Monitoring System - User Guide

      AireNMS Overview and Navigation Guide

      This thorough guide helps users of AireNMS portal to monitor network devices and perform analysis of key network elements.

      Call Recording - User Guide

      AireSpring Automatic Call Recording Portal User Guide

      Get clear, easy steps to access the Portal and make the most of your Automatic Call Recording features and options.

      Ethernet Service Installation - User Guide

      Ethernet Service Installation Guide

      This guide provides the information you need to quickly get started Ethernet Service Installation.

      MaX Meeting & MaX UC - User Guide

      MaX Meeting & Webinar User Guide

      Find easy, clear steps for using these two additional features to enhance conferencing and collaboration.

      MaX Meeting Desktop Quick Start Guide

      This handy guide explains the basic features for using your MaX Meeting Desktop version.

      MaX Meeting Mobile Quick Start Guide

      This handy guide explains the basic features for using your Max Meeting Mobile version.

      MaX UC and VOP Customer Network Configuration Guide

      This guide provides clear, step-by-step instructions for the latest Accession and VOP Customer Network Configuration.

      Max UC Desktop Quick Start Guide

      This guide explains the basic features for the Max UC Desktop Communicator

      Max UC Mobile Quick Start Guide

      This guide explains the basic features for the MaX UC Mobile Communicator.

       IP Phone User Guides

      AireSpring IP Phone List

      This handy guide explains AireSpring's IP phones and equipment.

      Grandstream - User Guide

      HT812/HT814 Analog Telephone Adaptors

      This handy guide explains the basic features of the Grandstream HT812/HT814 product.

      Poly 310 - User Guide

      Poly 310 Quick Start Guide

      Use this guide to set up and start using your Poly 300 Series IP Phones.

      Poly VVX 250, 350, 450 Quick Tips

      A handy Quick Start Guide for Polycom VVX 250, 350 and 450 business IP phones, with concise, clear steps for quickly learning to use these phones.

      Polycom VVX 300 310 User Guide

      Use this guide to set up and start using your Poly VVX 300 Series IP Phones.

      Poly VVX 400 410 User Guide

      Use this guide to set up and start using your Poly VVX 400 Series IP Phones.

      Polycom VVX 500 600 User Guide

      Use this guide to set up and start using your Poly VVX 500-600 Series IP Phones.

      Poly VVX D230 User Guide

      Use this guide to set up and start using your Poly VVX D230 Cordless IP Phone.

      FAQ

      Infographic: Top 11 Reasons to Turn to AireSpring for SIP TRUNKING

      Why you should replace your local PRIs and analog lines with SIP trunks (session-initiation protocol) and connect to one of the largest, most reliable SIP networks in the nation.

      What is STIR/SHAKEN?

      FAQs about STIR (Secure Telephony Identity Revisited) and SHAKEN (Signature-based Handling of Asserted information using toKENS), an industry-developed system that makes use of public key cryptography to assure accuracy.

      Escalation Lists

      Airespring Advantage Support Escalation List

      Wholesale Escalation Lists

      8x8 eXperience Communications Platform™

      Modern communication experiences powering business agility

      The 8x8 eXperience Communications Platform™ X Series service plans

      Modern communication experiences powering business agility

      8x8 Contact Center

      8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

      8x8 Global Presence - Country Coverage

      8x8 delivers voice, video, chat, contact center and enterprise-class API solutions powered by a single global cloud communications platform.

      8x8 Voice for Microsoft Teams

      Organizations around the world empower employees to collaborate with Microsoft Teams. 8x8 Voice for Microsoft Teams supercharges Teams with global PSTN calling and powers the 8x8 Contact Center for Microsoft Teams.

      VMware® Edge Network Intelligence™ from AireSpring

      The modern network is experiencing a proliferation of devices that rely on the IT network infrastructure. It is challenging for IT Operations teams to keep up with the management of devices while defending their enterprise against security breaches and attacks

      AireSpring Platinum SD-WAN with VMware®

      AireSpring’s Platinum SD-WAN package delivers an enhanced, fully managed, easy-to-deploy solution, including complete design engineering, dedicated project management and white-glove implementation and support.

      AireSpring SD-WAN Solutions

      AireSpring offers multiple SD-WAN solutions that optimize your connectivity. Compare these fully supported options and choose the right fit for your business needs.

      Managed Wireless WAN

      Airespring’s Managed Wireless WAN is a fully managed service combining 4G and 5G wireless connectivity, reliable wireless equipment and an advanced Single Pane of Glass management portal, all seamlessly integrated to provide a complete Wireless WAN solution for network failover and primary connectivity needs.

      POTS Replacement Powered by AT&T Overview

      An Enterprise-grade, Cloud-based Replacement for
      Plain Old Telephone Service (POTS)

      POTS Replacement Powered by AT&T CDS9090 Data Sheet

      The CDS-9090 cellular/WAN appliance is designed to
      directly replace wireline analog plain old telephone
      service (POTS) lines and provides a variety of options
      for connectivity

      Cisco® Meraki® SD-WAN Data Sheet

      AireSpring Cisco Meraki SD-WAN with Firewall is an economical solution that provides an integrated next-generation firewall.

      Cisco® Meraki® SD-WAN Sizing Guide

      AireSpring’s DDoS Mitigation Service adds a layer of defense to your network to help protect against the typical forms of a DDoS attack: HTTP floods, volumetric attacks, and bot-orchestrated flood attacks.

      Cisco® Meraki® SD-WAN White Glove Services

      Cisco Meraki SD-WAN with Next Generation Firewall delivers a fully managed, easy-to-deploy networking and security solution, including complete design engineering, dedicated project management and white-glove implementation and support from our team of technology experts.

      DDoS (Distributed Denial of Service) Attack Mitigation

      AireSpring’s DDoS Mitigation Service adds a layer of defense to your network to help protect against the typical forms of a DDoS attack: HTTP floods, volumetric attacks, and bot-orchestrated flood attacks.

      Fortinet® FortiPortal

      Designed for enterprises, education institutions, and government customers, FortiPortal is a user-friendly solution that enables IT departments to create and manage their own secure, private portal.

      Fortinet Next Generation Firewall

      AireSpring Fortinet Next Generation Firewall (NGFW)

      Fortinet Secure SD-WAN

      Fortinet’s Secure SD-WAN simplifies operations, provides optimal application user experience and delivers the lowest TCO of any SD-WAN solution.

      Multi-Cloud Connect

      AireSpring’s enhanced, secure connection between AireSpring SD-WAN, MPLS or AireSpring IP circuits and leading cloud providers.

      VMware Cloud Web Security®

      VMware Cloud Web Security™ is a cloud-hosted service that protects users and IT infrastructure, SaaS and web applications from threats, offering visibility, control, and compliance.

      AireSpring: What Customers Say

      AireSpring’s customers describe their experiences in their own words. Read some of our customer testimonials and hear what we can do.

      Coast Central Credit Union Case Study

      Coast Central Credit Union (CCCU) serves members throughout the far “North Coast” of California. Learn how AireSpring’s Platinum SD-WAN solution and white glove service helped overcome issues with bandwidth, service interruptions, and future growth.

      Commodity Systems Inc Case Study

      Managing an outdated communication system and constantly negotiating with a difficult communications provider kept Commodity Systems Inc. from focusing on their business goals. Replacing their aging system with AireSpring’s AirePBX Cloud Business Phone System delivered a drastic improvement in voice connectivity and customer service.

      Gould Evans Case Study

      Learn how AireSpring helped Gould Evans, an architectural firm with 5 geographically distributed offices, improve data connectivity and integrate their SIP network with Microsoft Teams, empowering staff to leverage direct routing capabilities to make and receive phone calls from the Microsoft Teams application for seamless collaboration.

      HGi Technologies Case Study

      With thousands of business customers relying on HGi Technologies to deliver and maintain industry leading office solutions, it is imperative that HGi’s own communications system is equipped to handle customer service traffic across all of its locations.

      Multi-Location Media Company Connects to AireSpring White Glove Service Case Study

      This Case Study demonstrates the ultimate value of AireSpring’s white glove service in fulfilling the rollout and turn up of a 17-location installation. Drawing on the close relationship between AireSpring and master agency TBI, consulting with technology solutions partner CDW, the customer was assured of a thoroughly engineered and properly maintained solution.

      Nachurs Alpine

      Nachurs Alpine needed a telecommunications solution that could accommodate their expansion. AireSpring stepped up to the challenge and has witnessed Nachurs grow by 400% in the last 5 years.

      Santa Fe Irrigation District

      Read about how AireSpring helped the Santa Fe Irrigation District create business continuity for their telecommunications infrastructure.

      Veridian Credit Union Case Study

      Veridian Credit Union sought iron-clad security and uncompromising reliability for its business communications infrastructure. They needed a managed, end-to-end comprehensive suite of secure network communications solutions and so they turned to AireSpring.

      Synergem Technologies

      Synergem Technologies, a leading provider and pioneer of Next-Generation 9-1-1 (NG9-1-1) services, partners with AireSpring to provide managed diverse network connections and call processing to support NG9-1-1 services across the northern region of California.

      Choosing a Hosted Contact Center

      The contact center market is changing as cloud hosted platforms overtake their legacy counterparts. Find out what's driving this demand, why connectivity is important, and what to look for when choosing a provider.

      Choosing the Right Business VoIP Option

      Choosing the right technology can be daunting for any small business. Learn about the three main types of products based on VoIP technology and which one offers the most benefits to you.

      SD-WAN White Paper

      SD-WAN Without Limits: Understanding the Benefits of AireSpring’s Platinum SD-WAN Solution

      Ten Essential Elements for a Successful Global SD-WAN Deployment

      Global connectivity requires a new approach. By eliminating the WAN as an obstacle, AireSpring empowers it to be a channel for business acceleration. This whitepaper highlights the ten essential elements that AireSpring has identified and implemented in our Global Managed SD-WAN solution that are critical for ensuring successful application performance with global connectivity.

      Unifying the Distributed Enterprise with MPLS Mesh

      The advantages of MPLS are especially desirable for distributed enterprises. However, these organizations face unique challenges in implementing services. This whitepaper explores these challenges and how AireSpring’s MPLS Mesh solution addresses them.

      AireCare - Billing Summary and History

      AireCare - Ordering DID Numbers

      AireCare - Paying your Bill

      AireCare - Submitting a Support Ticket

      AirePBX: Changing User Names in the Commportal

      AireSpring AireNMS Demo

      AireSpring Call Recording Demo

      AireSpring CommPortal Demo

      8x8 - User Guides

      8x8 Work Voicemail Quick Reference Guide

      Use this quick reference guide to understand 8x8 voicemail access.

      8x8 Work Team Messaging Quick User Guide

      Use this quick reference guide to understand 8x8 user messaging.

      8x8 Generic Guide for Desk Phones

      Use this quick reference guide to understand 8x8 Meet.

      8x8 Barge-Monitor-Whisper Quick Reference Guide

      Use this quick reference guide to understand the Barge, Monitor, Whisper features supported by 8x8.

      8x8 Desktop Quick User Guide

      Use this quick reference guide to understand 8x8 Work for Desktop.

      8x8 Work for Mobile Quick User Guide

      Use this quick reference guide to understand 8x8 Work for Mobile.

      8x8 Meet Quick User Guide

      Use this quick reference guide to understand 8x8 Meet.

      8x8 Poly IP Phone List

      Use this quick reference guide to understand 8x8 IP Phone products.

      AireCare - User Guide

      AireCare Additional Advantages - POSTPAID

      AireCare Additional Advantages - PREPAID

      AireCare Customer Portal QuickStart Guide-POSTPAID

      AireSpring provides an illustrated, concise guide to familiarize users with key functions of the AireCare Customer Portal, for Postpaid customers.

      AireCare Customer Portal QuickStart Guide-PREPAID

      AireSpring provides an illustrated, concise guide to familiarize users with key functions of the AireCare Customer Portal, for Prepaid customers.

      AirePBX - User Guide

      AirePBX Advanced Call Reporting Guide

      This handy guide explains the advanced call reporting features for AirePBX.

      AirePBX Call Center User Guide

      This thorough guide shows Business Group Administrators and others how to use key features for Multi-Line Hunt Groups.

      AirePBX CommPortal User Guide

      This detailed, practical manual walks you through the functions of AirePBX CommPortal, a web interface that allows you to manage calls and call services using a browser.

      AirePBX Feature Guide

      This important guide lists all the amazing features available to you with AirePBX for a complete overview. Find details about the functions included with each feature.

      AirePBX Quick Start Guide

      This guide explains the basic features of the AirePBX Cloud Phone System.

      AirePBX Voicemail Guide

      Quick Reference Guide - Get Up to speed quickly on using the AirePBX Voice Mail System with this easy to follow guide.

      Hosted PBX Administrator Guide

      This guide explains the basic features of the Hosted PBX phone system.

      AireFAX - User Guide

      AireFAX Email Access Guide for AirePBX Enterprise

      This step-by-step guide leads AirePBX Enterprise users smoothly through the easy process for sending and receiving an AireFAX by email. Each page provides clear illustrations taken from the actual program.

      AireFAX User Guide for Portal and Email Access (Stand-Alone Package)

      This clear, step-by-step, illustrated User Guide leads you through the two options for accessing and using the AireFAX function. Click on the 1st icon to send an aireFAX through the Web Portal User Interface, or the 2nd icon to send an aireFAX by Email.

      AireNMS NetWork Monitoring System - User Guide

      AireNMS Overview and Navigation Guide

      This thorough guide helps users of AireNMS portal to monitor network devices and perform analysis of key network elements.

      Call Recording - User Guide

      AireSpring Automatic Call Recording Portal User Guide

      Get clear, easy steps to access the Portal and make the most of your Automatic Call Recording features and options.

      Ethernet Service Installation - User Guide

      Ethernet Service Installation Guide

      This guide provides the information you need to quickly get started Ethernet Service Installation.

      Grandstream - User Guide

      HT812/HT814 Analog Telephone Adaptors

      This handy guide explains the basic features of the Grandstream HT812/HT814 product.

      MaX Meeting & MaX UC - User Guide

      MaX Meeting & Webinar User Guide

      Find easy, clear steps for using these two additional features to enhance conferencing and collaboration.

      MaX Meeting Desktop Quick Start Guide

      This handy guide explains the basic features for using your MaX Meeting Desktop version.

      MaX Meeting Mobile Quick Start Guide

      This handy guide explains the basic features for using your Max Meeting Mobile version.

      MaX UC and VOP Customer Network Configuration Guide

      This guide provides clear, step-by-step instructions for the latest Accession and VOP Customer Network Configuration.

      Max UC Desktop Quick Start Guide

      This guide explains the basic features for the Max UC Desktop Communicator

      Max UC Mobile Quick Start Guide

      This guide explains the basic features for the MaX UC Mobile Communicator.

      MaX UC SMS Features Guide

      Use this guide to understand MaX UC's SMS features

      Poly - User Guides

      Poly 310 Quick Start Guide

      Use this guide to set up and start using your Polycom 300 Series IP Phones.

      Poly VVX 250, 350, 450 Quick Tips

      A handy Quick Start Guide for Polycom VVX 250, 350 and 450 business IP phones, with concise, clear steps for quickly learning to use these phones.

      Poly VVX 300 310 User Guide

      Use this guide to set up and start using your Polycom VVX 300 Series IP Phones.

      Poly VVX 400 410 User Guide

      Use this guide to set up and start using your Polycom VVX 400 Series IP Phones.

      Poly VVX 500 600 User Guide

      Use this guide to set up and start using your Polycom VVX 500-600 Series IP Phones.

      Poly VVX D230

      Use this guide to set up and start using your Polycom VVX 400 Series IP Phones.

      Poly Trio 8300 End User Guide

      This guide will help you get up and running with your new desk phone as soon as possible. It tells you how to use your phone and the more commonly used features.

      Yealink Phones - User Guide

      AireSpring T46U End User Guide

      AireSpring T54W BG Admin Guide

      AireSpring T54W End User Guide

      AireSpring T57W BG Admin Guide

      AireSpring T57W End User Guide

      AireSpring W60B BG Admin Guide

      AireSpring W60B End User Guide

      Yealink SIP T54W Phone Quick Start Guide

      Yealink SIP T57W Quick Start Guide

      Yealink SIP-T46U BG Admin Guide

      Yealink T46U Gigabit IP Phone - Quick Start Guide

      Algo 8028-SIP Doorphone BG Admin Guide

      Yealink T54W End User Guide

      Yealink T54W BG Admin Guide

      Yealink CP965 End User Guide

      Use this quick reference guide to understand your Yealink CP965 phone.

      Yealink CP965 BG Admin Guide

      Use this handy reference guide to get started with your Yealink CP965 phone.

      Yealink W70B End User Guide

      Use this quick reference guide to understand your Yealink W70B phone.

      Yealink W70B BG Admin Guide

      Use this handy reference guide to get started with your Yealink W70B phone.

      Top 10 Reasons to Turn to AireSpring for SIP TRUNKING

      Why you should replace your local PRIs and analog lines with SIP trunks (session-initiation protocol) and connect to one of the largest, most reliable SIP networks in the nation.

      What is STIR/SHAKEN?

      FAQs about STIR (Secure Telephony Identity Revisited) and SHAKEN (Signature-based Handling of Asserted information using toKENS), an industry-developed system that makes use of public key cryptography to assure accuracy.